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Hertz Old Kent Road

  1. London

Reviews, get directions and contact details for Hertz Old Kent Road

Hertz Old Kent Road
Address: 711-713 Old Kent Rd, London SE15 1JL, UK
Phone: 0843 309 3058
State: Greater London
City: London
Zip Code: SE15 1JL

opening times

Monday: 8:30 AM – 5:30 PM
Tuesday: 8:30 AM – 5:30 PM
Wednesday: 8:30 AM – 5:30 PM
Thursday: 8:30 AM – 5:30 PM
Friday: 8:30 AM – 5:30 PM
Saturday: 8:00 AM – 12:00 PM
Sunday: 10:00 AM – 2:00 PM

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Reviews
Be VERY careful about renting cars here, the headline amount might be cheap but it's packed full of hidden extra charges: 1. I rented a car for four days for just over £100. When I picked up the car, I was told the excess was £1,000 or I could reduce it to £0 by paying an extra £25/day. There's no middle option (unlike other companies like Enterprise). 2. I found out weeks later that I'd received a penalty notice. As it's a rental car, the first I heard of this was a letter from Hertz advising me of an 'administration fee' of £42, which doesn't cover the fine itself. This £42 however does not even cover sending me a copy of the penalty notice - apparently "the local authority would do that" (although I still haven't received it a month later). I fortunately phoned up Hertz today and asked them to send an email copy of the notice (hoping they don't charge me an extra £42 for that!), and managed to pay before my fine increased to £130 tomorrow (and then £195 if I paid more than 28 days after the notice was issued).
9 years ago (16-03-2018)
I would like to start from,that on Google maps, there is wrong location. Address is correct, but it has a wrong pin on the map. So,it took me a while, to find the right way to the branch. In terms of fleet,it slightly older than Airport's. However, car I have received was dirty with broken wipers. Due broken wipers,I was unable to drive during the rain. Manager is very unprofessional,rude. During the check-in she was smoking outside the branch. She was shouting to the staff and used inappropriate language,which isn't nice. However, on the way back, return process was quick and smooth. Staff was polite and helpful.
10 years ago (11-01-2018)
The rudest and most unhelpful staff I have ever come across. Please stay away!
10 years ago (06-01-2018)
They had the car ready on time and were easy to work with.
10 years ago (31-12-2017)
Excellent experience! Special thanks to Olga. She had Five Star customer service and there was a friendly welcoming vibe in the office. We were walk ins and they provided us with a great car at a very reasonable price.
10 years ago (10-04-2017)
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