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Heritage Stone UK Ltd

  1. Chester
  2. Saltney Cemetery

Reviews, get directions and contact details for Heritage Stone UK Ltd

Address: 7 Ketlan Ct/River La, Saltney, Chester CH4 8SB, UK
Phone: 01244 680123
State: Flintshire
City: Chester
Zip Code: CH4 8SB

opening times

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
I noticed I am not alone in my feelings about this company. My sons requested a plaque for their dad. Shop in Upton was initially helpful and said two weeks approx. We supplied the stone. That was early Oct 2018. After many phone calls, visits to the shop which was frequently closed, emails and messages left, we eventually got the plaque this week just stuck on the stone. I cannot describe how angry I am with this company at such an upsetting time for my sons. Do not touch this company with a barge pole.
After reading the previous reviews, I was slightly hesistant to use this stone mason, after been highly recommended by a friend. However I felt I needed to highlight how positive an experience it was to use Heritage Stone. We were given a fantastic all round service and showed real empathy at this upsetting time. Wouldn't hesistate to recommend to family and friends. Alexander
Worst experience I ever had.l I ordered a plaque and they promise to deliver it to me 4-6 weeks approximately. After 2 month I started to phone them to check where my plaque was and after chasing them over one month they finally sent me on. BUT they put the wrong university on It! I has been 3 months now and I still don't have my plaque and they are refusing to give me a refund and they are not answering my calls neither. It is a completely nightmare.
Wouldn't hesitate to recommend Heritage Stone, they have been exceptional in every way. The quality of the stone is just outstanding. Service was second to none, well done Heritage.
Couldn't fault the level of service I have received. The memorial that has been made for my nan is simply stunning. Thank you to Dawn and the team!
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