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Reviews, get directions and contact details for Heena Beauty

Address: 50 Goodge St , Fitzrovia W1T 4LY, XGL, GB
Phone: 020 3417 9494
State: XGL
City: Fitzrovia
Zip Code: W1T 4LY


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Reviews
This is my regular salon for threading and waxing for over 2 years now. Staff are really professional, kind and accommodating and the place itself is very clean. Very few people are good at knowing how to do eyebrows well, defining them without taking much off and Sherya does an incredible job. Would absolutely recommend.
Very rarely leave reviews but felt this is needed and sadly for all the wrong reasons. I have been coming here for over 2 years now for waxing . Often only when I’m working close by . That reason being that the pricing seems to change each visit and conveniently more each time . Always just went along with it but enough is enough . No respect for loyal customers at all and will make sure I never go here again . To me customer service is key especially when spending a lot each time and this salon does not offer that .
Absolutely horrible experience. I went there today on the weekend and had their brows and forehead threading. The lady there was not focused at all and did the whole thing in like 2 or 3 mins. My eyebrows got very thin and look different from each other now. One is thiner than the other and she also made some parts look emptier. The forehead threading I thought, no one can mess up but after I looked into the mirror I felt like she has done nothing... I had been there before and another lady did my brows and I really liked it and that's why I came back. What a waste of money...and such a disapointment...
I've been coming here for several months to get my eyebrows threaded. The price is definitely right, and the location is very convenient, right by Goodge St Station and not far from Tottenham Court Rd. The ladies generally do a great shape for me.
Been twice and definitely regret it! First time I went I got my eyebrows threaded, she did them so horrible. When she saw I wasn’t happy, she had the nerve to tell me it’s good lol! Another time I went for a Hollywood wax and let me tell you, it was the worst wax I ever got done in my life! She went over the same spot 4x I went home with wax still attached, my skin sore and burnt and unwaxed properly! A couple of days I had to deal with sore skin, my actually skin was peeling off! It’s the worst place. AVOID AT ALL COSTS!!
I’ve been coming to Heena Beauty for threading by Shreyas for two years and love it. Shreyas is very good with shaping eyebrows and very careful and diligent with the rest of the face. My eyebrows have never looked better!
Amazing beauty salon, Shreya is very professional and very detail-oriented. I have been doing my eyebrows with her since a very long time, she simply ROCKS them everytime I go. Amazing job Shreya, thank you for everything!
Great service. Shreya is very kind and friendly. I've been coming here for almost 3 years and have always been happy with the results. My mum aunt and cousins also come here and they're always happy with the service.
Really disappointed with this place and will never go back... I made an appointment over the phone for New Year's Eve, made the effort to go all the way there only to find the place closed. I then called them to confirm I had booked at the correct branch and they then told me they decided to close the place early as the salon was quiet!! They didn't even have the courtesy to inform me, which is rude enough, but neither did they think of the fact that one of their customers took time out to travel all the way there and was relying on a treatment being carried out. incredibly pathetic, discourteous and unprofessional!!! Don't take the booking if you can't fulfil it!!!
I was there today for waxing. The lady who did my wax was not too experienced and it was a painful treatment. They don't accept cards and when I asked if I could withdraw cash and come back , they were extremely rude and said I should leave my belongings behind !! I had very important docs in my bag which I couldn't leave behind so I kept left my driving license with them and came back with the cash. I made a suggestion to this lady to get card machines and she started fuming and saying that I should speak to the boss and she cant do anything. and also that I should not come back again.!! Who treats the customers like this? I am sure they are not making any money as the place is always empty . And the customers are treated so badly . Unprofessional and inexperienced staff. Really don't know how to keep there customers. Terrible place...NEVER GOING BACK!!!
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