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Health Centre

  1. Clackmannan
  2. Clackmannan Bus Station

Reviews, get directions and contact details for Health Centre

Address: Clackmannan FK10 4EH, UK
State: Clackmannanshire
City: Clackmannan
Zip Code: FK10 4EH

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Reviews
The Doctors themselves are brilliant, but the way the practice is run is questionable. Getting an appointment is so difficult with the current “phone and pray at 8am” system, where other systems in neighbouring areas allow you to book appointments online. Too much is left to the reception staff, who end up catching the flack from disgruntled patients, they’re being asked to triage, without the proper medical training. PLEASE just implement an online booking system.
Can't get an appointment, told to phone earlier and try again tomorrow. Attempted to call at 8 as suggested, phones disconnected till 8:10 then I was too late and had to try again. Took weeks to get myself seen for painkillers after surgery. Now my daughter needs a physical appointment and we are on day 5 of trying to make one. Can't say anything about the doctors as they are always helpful and knowledgeable but the reception staff and the way the place is run is an embarrassment.
Doctors at practice are really good, really nice Practitoners, unfortunately cannot say same for some Reception staff who are NOT medically trained and thrive in hanging up on a call. Personal errors were made with my notes on disc format to another service and left hand didn't know what right was doing. Very angered and frustrated!
Can't get an appointment for 3 days now in a row, being told to phone next day, what's the point of paying taxes and NI if you can't get basic care?! Shameful place!!!!
I PHONED TO SPK TO A DOCTOR TODAY I KNOW THEY ARE VERY BUSY BUT I AM IN TOTAL AGONY TO WHICH DEBBIE TOLD ME SHE COULD TELL TGE DOCTOR HOW MUCH PAIN IM IN SHE ACTED LIKE SHE WAS THE DOCTOR AND TOLD ME SHE WOULD TELL TGEM WHAT I NEEDED AM TOTALLY DISGUTED WITH THIS
Can’t thank all the staff and doctors at Clackmannan health centre enough. All the staff have been so helpful.
Brilliant doctors best in the area & doctors that listen
Going down hill recently
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