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Harveys

  1. Launceston
  2. Launceston Restaurants

Reviews, get directions and contact details for Harveys

Harveys
"Harvey Norman is Australia's leading retail chain. We stock a huge range of TVs, computers, laptops, cameras, kitchen appliances, ipods, home theatre, furniture, manchester and mattresses."
Address: 13 Church Street , Launceston PL15 8AW, CON, GB
Phone: 01566 772558
State: CON
City: Launceston
Zip Code: PL15 8AW

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Reviews
Tech guy who tended to us was amazing, knew what he was talking about and related extremely well to both myself and adult son. Great, informative service, attention to detail, knowledge and customer service excellence from the young Gamer champ who assisted us only works Sundays, even organising our purchases to be carried out to the car, and giving us a warm handover to the furniture guy.
I recently bought a vacuum from here and after using it for about 4 months vacuum would not start. So naturally I asked help to fix it, as the warranty was still valid. They took the vacuum in and they wouldn't contact for 3 weeks so I made an effort to contact them, then finally they said its fixed and I could pick up next day. Here is the twist! When I got there to pick it up, then they said the Warranty would not cover and they cant do anything and said it was not their problem. Very poor customer service. This is the second time it happened to me. So much for launcestons super store don't recommend it. Don't waste you time guys.
We have been so impressed with every department at Harvey Norman Launceston, from furniture, electrical to computers & mobiles, we wouldn’t take our business anywhere else. The staff are very knowledgeable, friendly, professional and always offer first class class, and the manager Nick is a true leader involving himself in every aspect of the business, meeting his customers. I have never believed in extended warranties in the past, until I purchased the Harvey Norman “Extended Warranty” as recommend by the staff and at my wife’s insistence, it truly is a great product, now I won’t buy a product without as it does what it says on the packet, I highly recommend it. Thank you Nick & team for always making each & every experience a memorable one.
The place is little bit out of the centre of the city but still closer than its competitors. It takes about 8 to 10 min to walk from the Launceston city centre. This shop has good collection of furniture, electronics and bedding. The staff was very helpful in making the purchase I wanted.
Sent my sisters laptop in to have its screen replaced a month and a half ago. She paid the invoice to have it fixed with in a week and then they supposedly started repairs, “which would take a week”, now we find after numerous phone calls to them; that we should have been receiving with updates; that the laptop has been sent to the mainland without any communication or consultation until WE had to ask where it currently was. My sister starts her third year of Uni this month, of which they were made aware, and she now doesn’t have her laptop to complete her studies at the beginning of the semester. Never had any issues here before, but the matter of lack of communication regarding personal belongings is an issue, especially if it is persisting with other customers.
When i walked in. No acknowledgement no service. Waited for what felt like ever.. then said loud "customer needs service here" with arms in the air...that worked. Not the most attentive staff. Could do with more workers i guess. Otherwise the place is really good.
Pretty helpful staff, wasnt sure whether the freezer would fit and salesman did a good job to help measure up against another model of floor stock, fortunately it did fit when i collected from off site bulkstore, freezer works well and suits my needs.
I bought a $800 dollar vacuum from them, 6 months ago. It stopped working. They told me it would take a week to fix. It's been over 3 and they still don't know when it'll be done. They've offered no help with a temporary vacuum. And the staff I've spoken don't seem to care.
This is a really good shop to have a look at things in the flesh and then go online and save yourself some money.
Brought multiple products through them, the staff are always friendly, knowledgeable and willing to help. Had a problem with a phone that was faulty and they were amazing especially Sam and Nick.
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