Halsted DIY Ltd

Reviews, get directions and contact details for Halsted DIY Ltd

Address: 6 Commons Rd, Pembroke SA71 4EB, UK

Phone: 01646 621471

State: Pembrokeshire

City: Pembroke

Zip Code: SA71 4EB

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Reviews

I would give 0 stars if it were possible. Frankly the worst service from any tradesman I’ve ever experienced. I never leave bad reviews and would always sort with the business but that hasn’t been possible here. We ordered two windows for supply and fitting 8 weeks ago, we were told they would be in within 4-6 weeks and fitted right away for us. At 6 weeks we were told “this Thursday” then on the Thursday when we heard nothing and called we were told Tuesday, then Thursday again and so on and so forth until now we are at over 8 weeks with no windows and just today again have been told it will be another week before they are in and no idea when they can be fitted. As we have a plasterer and other trades people booked we have now decided to cancel the order completely. We thought we had left plenty of time which it would have been for most companies, but clearly not Halsteads. They are impossible to get hold of, they close at 2pm on weekdays and do not even have so much as a voicemail to leave a message. They never get back to you when you’ve been told they will. Serious lack of communications. The main gripe and my reason for writing this review is the constant lying about dates. I can see from other reviews and people I’ve spoken to this isn’t uncommon.

Excellent personal service. If you can't find something in the county it's odds on they'll have one stashed away somewhere. Proper old fashioned shop.

Great independent DIY store with very reasonable prices. Can often find unusual items. Staff really friendly and helpful

Excellent service. New windows supplied and fitted at an excellent price. Good workmanship.

Fixed a broken window. No hassle, couldn't come first a few days but this was explained to me. The window was replaced without even bothering me, just popped the bill through the door. Great job. Thank you.

Great local hardware store. Very helpful in fitting my dog door.

A massive Thank you to David and his team for helping us out with a crisis yesterday ! Amazing company and never lets us down - 100% recommend

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Reviews, get directions and contact details for Halsted DIY Ltd

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