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Halifax

  1. Wallasey
  2. Wallasey Bank & Building Societies

Reviews, get directions and contact details for Halifax

"Halifax is a unique bank on the high street. Halifax colleagues go the extra mile to make things easier for customers, removing barriers and complexity from their everyday lives whether in a branch, online or over the phone.To find out what accessibility services are available in your local branch, search for it in our branch finder."
Address: 9-10 Coronation Buildings Wallasey Road , Wallasey CH45 4NE, XMS, GB
Phone: 0845 720 3040
State: XMS
City: Wallasey
Zip Code: CH45 4NE

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Reviews
Used the cash machine unfortunately the machine crashed and wouldn't return my card went into the bank spoke to a member of staff who told me she couldn't give my card back even though the cash machine crashed and because it was a card from another bank there was no way of validating it was my card even though I had Photo ID. She then give me a number for customer relations which was a waste of time because the staff refused to speak to them when I had them on the phone. Customer service was just non existent I was made to feel like I'd done something wrong when all I wanted was my card back
I got a very good service from the colleague walking around the store.
Arrived 5 minutes before my pre arranged appointment. To be left sitting there for 20 minutes bank was not at all busy .Really need to brush up on the punctuality would have something to say if I turned up 20 minutes later. Appointment would be cancelled.
Two staff only. 12 people In a queue,waited 20 minutes to be served . Not good enough its insulting to be treated that way.
Extremely poor customer service. Unhelpful and condescending staff member. Will definitely be changing banks!
Worst customer service experience ever. They dont seem to have an interest in serving customers. Made an appointment days in advance but, waiting at the branch for more than 30 mins after the appointment time.
Staff very rudely told me no dogs except guides. I get that but I have been in there a number of times with my dog. I told her my dog is my support. No dogs I was told . Will be moving all my accounts....
Friendly nice people
Great branch just hate that they close at 1pm on Saturday a really pain to poeple who work during the week as you have to go to birkenhead.
Halifax Bank provides the full range of services that a standard bank provides. It has cash machines and counter services that provide a point of human contact for customers.
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