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Reviews, get directions and contact details for Hainault BBQ Kebabs

Hainault BBQ Kebabs
Address: 210 New North Road , Ilford IG6 3BS, XGL, GB
Phone: 020 8501 5300
State: XGL
City: Ilford
Zip Code: IG6 3BS


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Reviews
The food is very nice & tasty, decent portions, friendly customers service! I’ve been going there regularly! Far better than German donner kebab and Maida Grill! Whenever I buy donner or any Turkish food I will go there next time every time!
Very bad experience … they take only cash and as i came from edinburgh i have 20£ in Scottish currency they refused to take saying they don’t recognise this currency and will not accept any currency of Scottish sterling pounds… wierd.
Always had great food delivered. On occasion forgotten something, but have sent as soon as possible.Food: 4/5
Ordered two mix shish and lamb kebabs which really was awesome. Delivery package was neat and clean, salads and sides were delicious as well. Recommend this Kebab shop to all.
Have been a long time customer but today the restaurant stole money from my disabled brother aNd when I called up to complain the owner blamed the app for being wrong and refused to give my brother his money back. The delivery guy flat out lied to me at the door which is the only reason I accepted the order from him. BEWARE, IF THESE PEOPLE SUSPECT YOU ARE DISABLED OR IN A POOR POSITION TO RETALIATE, THEN THEY WILL RIP YOU OFF. AVOID THIS PLACE AT ALL COSTS IF YOU DONT THINK DISABLED PEOPLE SHOULD BE TREATED THIS WAY.
Excellent food very well cooked grilled food
Solid food, generous portions and good value. Excellent service too, had Lahmucun with Doner and some chips.
Whilst waiting for a burger to be cooked, one of the guys accidentally dropped it on to the customer side of the counter. This was swiftly put straight back on the grill. I left it several seconds and then said I hope you are not going to give me that. His response was rather defensive with him saying I was being "fussy" and there was nothing wrong with it as the customer service counter side was clean . To this I showed him him how easy it was to put my hand on it! A short exchange of words then escalated. He begrudgingly put another burger on but wasn't happy and started speaking to his work mates. If the manager is reading this, your staff need to brush up on food hygiene or better still perhaps pay for courses for them. Whilst you are at it perhaps splash out on customer service courses too. As a paying customer this is not the type of service I would expect and for staff to be antagonistic when challenged. . For anyone going in there, make sure you keep an eye on your food being cooked.
Massive, best chicken doner i ever eat. Staff very quick. Edit: not that quick anymore. Ordered food online, should be ready within 30 mins. Been to collect in about 35min and still waiting over 1hr to collect order. That was my last visit there and will not order again from that place.
We have used Hainault bbq many times and have had the odd problem usually forgetting our chips, always they rectify by sending chips out straight away. Today we had a mixed kebab tray and chips and it was by far the tastiest meal for a long time, they really excelled themselves. Thank you very much. experience today.
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