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Reviews, get directions and contact details for H20 Car Valeting

H20 Car Valeting
Address: 5 crown walk, Derby DE1 2BJ, UK
Phone: 0845 017 7701
State: Derby
City: Derby
Zip Code: DE1 2BJ

opening times

Monday: 8:30 AM – 6:00 PM
Tuesday: 8:30 AM – 6:00 PM
Wednesday: 8:30 AM – 6:00 PM
Thursday: 8:30 AM – 6:00 PM
Friday: 8:30 AM – 6:00 PM
Saturday: 8:30 AM – 6:00 PM
Sunday: 10:00 AM – 5:00 PM


related searches: Car Valeting near me, Car detailing near me, H2O price list, H20 prices, H2O car
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Reviews
H2O at Intu Metrocentre Had a pretty poor experience in the yellow multistorey carpark at Intu Metrocentre H2O valet. Parked my uninspiring car (Yaris) and went to their kiosk - super slow service dealing with people, I was only third in the queue yet it took 20 minutes to be seen. I thought the 1star valet was expensive already, but saw that 2star included a paintwork polish which I wanted so opted for that. The chap convinced me to upgrade to their Autum special for another fiver, which included a deep clean of the foot mats. OK. £52. Wow - was expecting a brilliant valet. Got back two hours later, car ready, gleaming under the strip lights of the car park. Got keys, got in, smells great, footmats were soaking wet. OK, so they've been deep cleaned, but still soaking wet? And they weren't reattached to the positioning hooks, and you don't want them sliding under the pedals when you're driving, so I gave myself a hernia trying to fix that myself. Set off, exiting the multistorey and struggled to turn the wheel. Whatever they used to clean the steering wheel was like grease, I couldn't grip it! Suitable vice like pressure ensured I had control so I left the car park, and as soon as we were outside I could see they'd completely missed my windscreen. It was dirty, it still had the original streak marks on the inside where I'd last cleaned it, the dirty run marks down the outside where the wiper blades stop. My door windows were spotless, but I don't drive looking through those. It's the windscreen that matters! It looks like the pressure washer had been used to get the worst of any street dirt off, but it hadn't been cleaned at all. Got home. Got out. Took a proper look at it. The polish was still left on in places, it hadn't been wiped down fully. There were about six areas around the car where the polish was remaining. I had to effectively finish the job myself, wipe the polish off and clean my own windscreen. For fifty two pounds I'm hugely disappointed. I can get a basic car wash for six quid down the road, this valet service is a rip off joke, I'd advise you all avoid!
7 years ago (29-12-2017)
Have been taking my husband's car to h20 derby for a while so when I brought my new car thought I would do the same....have now two deep scatch marks in the windscreen and four in the drivers side window. Also four deep scatches in the bonnet. Didn't see them till I got home. Will not be going back.
7 years ago (13-11-2017)
Too expensive....not worth it ..
7 years ago (10-02-2018)
I had a 1 star valeting service in the Derby operation. This includes a pressure wash. On returning to pick up the car, I found that some paint had been removed from the door trim. The local staff were fine and took photographs of the damage and I was promised a phone call the following day from their manager. No such call was received. I called them and was told that their internal cameras did not show that they had caused the damage so it must have been done beforehand. Effectively, I was being told that I was lying that the damage was caused on their premises. Future customers of this company - be warned.
13 years ago (09-03-2013)
Excellent service..I left my car done my shopping an it was all clean & shiny foer when I returned less than an hour later..deffo will be using H20 again.
11 years ago (16-01-2015)
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