H20 Car Valeting

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Address: Westfield Stratford Shopping Centre Car Parks A and B Roundhouse Lane , Stratford E15 2EN, XGL, GB

Phone: 0845 017 7701

State: XGL

City: Stratford

Zip Code: E15 2EN

opening times

Monday: 08:00-21:00
Tuesday: 08:00-21:00
Wednesday: 08:00-21:00
Thursday: 08:00-21:00
Friday: 08:00-21:00
Saturday: 08:00-21:00
Sunday: 10:00-18:00

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Reviews

Excellent place to get your vehicle detailing. I went to Car Park A H20 Valeting.  I dropped my car off last week for a Luxe Car Wash, I experienced excellent service from the moment I stepped out of my car. I was greeted straightaway, someone was on hand to take my keys and walk me through the type of wash. I came back later to a shiny, polished and nice smelling car! Good job guys one happy customer  pictures don't do justice to the amazing job. If you need a full valet try these pros.Services:&nbsp;Seat shampooing

After lending my car to a friend with kids for 3 weeks it was in a state inside and out, was feeling like it would not be the same again. But upon collection I was super impressed to find it restored to like new. Alice and the team were friendly, did a fantastic job, and went the extra mile with removing some light scratches for me. Thanks very much! Highly recommended.Services:&nbsp;Seat shampooing

Paid £70 quid for a car valet service and agreed to collect the keys from deposit box as by the time I finished shopping, they would have closed.  Showed them specifically the dirt on the alloy wheels and was assured it would be washed off.  Not only was that not washed but they didn't even bother to take the driver seat back to hoover the debris under and around the seat. Service included wax and polish so how have I still got watermarks on the car? Asked for the back window to be also cleaned but guess what, same thing again.  Absolute rip off! Should be reported to trading standards!  Update 24/06 : After countless emails and calls, I have not had a single response from H20 which is filthy and appaling.  They need to update their website as their services are far from premium. Good thing I paid on credit card so have been refunded.

Very disappointed!! Sent 2 emails via website contact and still no reply been weeks already, Avoid!!! Poor service fake promises. Paid total of £124  total waste of money, wish I went to a local valeting company they would have done a better job. I had my professional tools left on the passenger seat once I got home I realised it's not there anymore. They don't even understand what is included in the service, I had to explain to the sales rep and staff about the hd wax and resin polish they just put it on a cloth and smudged it around half the car and left residue everywhere. Having previously worked for the company I am not happy. Not to mention the worker was very judgement and rude about my ethnicity, also had to pay him £20 cash before he started the job to remove some tape which he didn't even do because he said he didn't have time. Even tho he demonstrated how he will remove it before starting the job. AVOID THESE BUNCH OF SCAMMERS, PAY SOMEONE WHO DESERVES IT AND WILL DO A GOOD JOBServices:&nbsp;Seat shampooing

If I could give no stars I would! Awful experience… I came to car park A Westfields Stratford Saturday 11th Feb to watch the West Ham football game and return some items to the shops in Westfields. I was running late for the football game and couldn’t find a space in the car park due to it being so so busy! I needed my car cleaned anyway so decided one of my options would to have it washed whilst I shop. I pulled into the car parking space at the H20 car wash and proceeded to get all my belongings and go over and speak to the man. The man approached me and the first thing he said was “just so you know it will be £65” I asked what does the service entail and he said “just a basic in and out job” out of shock I instantly said no way, no chance. I was expecting him to say the service for £65 would have included all sorts of fancy things which if it had I probably would have proceeded to pay £65 for an amazing service on my car, but because he said “BASIC” and really didn’t look enthusiastic about his job at all I said no and drove away having them to park on level 9 the top floor.  It is safe to say if I come again I will not be using the car wash and will not be recommending anyone to go there to get a basic job that anyone could to themselves for £65… never.  Thanks to myself for not being incredibly stupid and giving £65 but feel for those who were having their car washed at the time for I assume paying a lot of money for a poor service and experience.

I paid for the LUXE valet £91 and felt the service was ok.  In the light we noticed a fair bit of wax residue.  However, the reason for the 1 star is that there were 2 toys on the back seat for my son which were removed and never put back and I’m not talking small figurines….these were 2 sizeable toys.   I’m so annoyed.  I will be contacting them tomorrow but now we have to pay another parking fee to return to Westfield Stratford to check on where the missing items are.  I hope they removed them to clean the car but forgot to put them back.. either way it is not acceptable as they have my number, they could have phoned if that was the case. So beware of your valuables.  Update: they acknowledged their mistake on the Sunday and compensated me for the issue experiencedServices:&nbsp;Car waxing

I would have given more stars but there was some basic things that were missed and reduced my confidence in the service that I paid for.  Inside westfield car park A was very dark, so it was hard to inspect the car properly. After inspecting my car in the light, the wing mirror, front bumper and side skirt still had thick dirt and mud on it. These parts were completely missed during the clean. Bit annoying since I paid for the luxe package and is not exactly cheap considering you still have to pay for parking and you can get a full vallet done for like £50 elswhere. The luxe came with the Autoglym HD Wax and I'm not 100% sure if my car was waxed because those spots should have been 100% noticed during the drying and waxing stage. So it makes me think, was the car really waxed properly, if at all, if those blatant spots were missed. Maybe they did do the wax, but it just doesn't make sense to have missed those spots when the main job is to clean the car, and then have a further two opportunities to spot the dirty. It generally reduced my confidence in the service and is a shame because the car generally looked good but left me thinking I paid for a service which I didn't receive 100%.  Side note: Try and book online, my dad went previously and they charged him £65 for the Standard £58 premium package. £65 was the price for a large vehicle. My dad has a Fors Focus. When price was challenged the guy said "those are online prices" which is not true at all. They usually have the prices on the 3 screens they have but conveniently, the screen was turned off.  I'll add a further update if I ever decide to go again.

70 quid inside and out wash.. inside was pretty clean so there was not much to do there, except cupholders was still dirty. But outside, especially front of my car.. its like an april fools joke. Just look at it. And when i asked guy why didn’t you clean insects off properly, he said he needs to polish them off with the machine?! Excuse me but cleaning insects of my car it only takes a jet wash, and you not supposed to touch dirty paint with it. As someone wrote here, there is no different of going to 10pound car washes. I paid 70£, but 10£ wash even looked better.. disappointed

My experience on my vehicle outside was cleaned ok, wax not removed properly, flies not removed. On challenge did remove flies but they showed disappointment. The inside was sub standard had to clean myself at home, drinks holder completely missed.  Sent email to booking team .. no response!

Not good at all, mediocre car wash unfortunately very bad interior clean streaks all over the dash and screen and on the outside all swirl marks what a disappointment and waste of money . Never again !Services:&nbsp;Auto interior vacuuming

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