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Reviews, get directions and contact details for H Samuel Jewellers

"Visit H.Samuel at the Manor Walks Shopping Centre in Cramlington, 10 miles north of Newcastle. You’ll find us near Centre Square, opposite the O2 store and next to Boots. There’s plenty of parking in the three car parks and we’re conveniently placed for all of them. In-store, you’ll find a fantastic selection of ladies and gents fashion watches from iconic brands including Armani Exchange, Hugo Boss, Casio and Tommy Hilfiger. We also have an impressive range of fashion and gifting jewellery for every occasion, as well as dazzling diamond collections from top names such as Perfect Fit, Emmy London and Princessa. Our Perfect Piercing studio is your one-stop shop to create your dream ear stack. Buy a pair of piercing earrings and get your e..."
Address: Unit 27b Bamburgh House Manor Walks Shopping Centre , Cramlington NE23 6QE, NBL, GB
Phone: 01670 739963
State: NBL
City: Cramlington
Zip Code: NE23 6QE


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Reviews
I visited H.Samuel on the 12.09.24 at Manor Walks Cramlington. I was welcomed by both female staff members upon entry then left to look around at my leisure. As soon as I looked as though I needed assistance and before asking I was approached by Christine who was attentative, friendly and helpful throughout my experience. Great customer service. This visit to store and the assistance and experience provided by both members of staff will certainly influence my choice of jeweller in the future. Thank you ladies. 5
Christine was very helpful with choosing the right engagement ring with my partner for myself. She showed her knowledge and really put her self out there. Thank-you Christine. I said yes to the proposal
Kara did a fantastic job at piercing my daughter ears. Can’t thank her enough for the way she reassured her all the way through the piercing. Really impressed with the way Kara explained the whole process and after care she gave detailed instructions on how to look after the piercing for the next 6 weeks.
We went to select a diamond and sapphire ring for our daughters 16th birthday. Janice was very helpful, sizing her existing ring and helping us choose her present. Staff friendly in shop, would go there again! Thanks.
I visited the Cramlington store and was served by Sue. She was friendly & couldn’t have been more helpful, she was also very informative about diamonds. When what was looking wasn’t available in store Sue found them online & arranged delivery. Perfect service
Took my watch for repair - The crown had come off. Waited 3+ weeks for an estimate. Price was sky high and was going to be 10 weeks+ so I asked for my watch to be returned instead. Upon return, they had lost the Crown of the watch. Staff were very nice, but the repair service is awful - no recommendation from me.
I was served by sue today in your manor walks branch of h samuel. She was very attentive and answered all of the questions asked and gave me the most appropriate advice. An absolute credit to yourselves and you will be receiving my custom again and again
My 10 year old daughter has just had her ears pierced today in cramlington branch by Christine.. I wasn't there personally but the video call at work off my daughter secs after they left the shop said it all.. she was chuffed to bits and my wife said how great and easy the experience was as Olivia was a little but nervous but wanted her ears done before starting back at school.. The costing process was great.. Pick your earrings and we'll fit um for free lol Happy daughter..happy wife.. very happy dad And they couldn't praise Christine especially and the branch enough Thank you so much from us all
I got my ears pierced. The staff were amazing supervisor & assistant very professional, . I would highly recommend H Samuel Cramlington. Free piercing with free solution aftercare just choose your earings ranging from £19.99 onwards.
I am so pleased by my experience at this shop. I was struggling to find a watch and the sales assistant Kara made sure I found the perfect watch. She was patient and extremely kind during the process. Would recommend buying from here and will 100% be coming back !!
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