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H. Samuel

  1. Bootle
  2. Bootle Jewelry Store

Reviews, get directions and contact details for H. Samuel

H. Samuel
Address: 295 Stanley Road, Bootle L20 3LQ, UK
Phone: 0151 944 1595
State: Merseyside
City: Bootle
Zip Code: L20 3LQ

opening times

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:30 PM
Sunday: Closed

Update Info

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Reviews
Lovely friendly staff. Make you feel very welcome. Lovely bit of banter. Spotlessly clean shop. Good selection of items/gifts. Thank you.
Every time I have to visit this shop I despair. I have previously bought two watches from H. Samuel both have had to be returned for faults. The first a reasonably expensive watch, the bracelet disintegrated. H. Samuel did duly repair it. The second a more expensive watch that lost time randomly. It was sent back time after time for repair but they couldn't find the fault. I was treated like a liar and a nuisance. Finally after nearly a year of returning the watch, putting up with the comments, and standing my ground on being sold a watch not fit for purpose, they offered a replacement watch. Fantastic problem solved. Yesterday I had to go back as the bracelet had broken. They were yet again unhelpful and rude. The issue was again my fault and not an issue with the watch. Strange how of all the watches I and my family have owned the troublesome ones come from H. Samuel. The manager of this store is pompous and curt, very much lacking any real customer service skills.
Very friendly, helpful and professional. Shopped in this store many times. Store very clean and bright
Sales staff are knowledgeable, friendly and aren't pushy. Especially good knowledge on .925 / .999 silver, aftercare procedures etc.
As always a great shop to go into keep up the good work thank you
Love the service I get everytime, everyone is so helpful!
Excellent customer service even when it was so busy Christmas Eve
Lovely friendly store just a little bit pricey.
Very friendly and helpful staff
I was very pleased with the patient and helpful service.
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