H.Samuel

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"You’ll find the Stockport H.Samuel store inside the Merseyway Shopping Centre, opposite Marks and Spencer and next to Boots. There are two main car parks near us, the Merseyway and the Redrock. In-store, you’ll find a great selection of ladies and gents watches from fashion brands including Calvin Klein, Casio and Skagen. We also have plenty of stylish jewellery for every occasion, including exclusive diamond collections from the likes of Emmy London, Princessa and Enchanted Disney. Our Perfect Piercing studio is your one-stop shop to create your dream ear stack. Buy a pair of piercing earrings and get your ears pierced at our Stockport store for free. As well as in-store repairs, valuations, engravings and ear piercing, you can also boo..."

Address: 63 Merseyway , Stockport SK1 1QE, SKP, GB

Phone: 0161 480 9114

State: SKP

City: Stockport

Zip Code: SK1 1QE

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Reviews

Didn't realise I could get my ears pierced here until today when my mum told me. Went in. Customer service was impeccable. Had my second piercing on my lobes done. Leah was so sweet and patient. She loved chatting about random subjects. Absolutely amazing. Would go again for piercings.

I took my daughter to get her ears pierced the service was fantastic from leaving. She explained everything we needed to know and was very professional.  Will highly recommend.

Leah was amazing, her advise on my daughters wedding was extremely helpful. Today we bought my daughter’s wedding ring.  I had a query for a watch that wasn’t available Leah happily rang around to locate watch, and was able to have the watch delivered to Stockport ready to collect on Friday.  Excellent customer service credit to your store

I had come into store and wanted to buy a watch for myself  and I just wanted some clarification on the manufacturer’s warranty that goes with it, there was a Persian young man that had sold me this watch with clarity of a 2 year warranty, I had come back into the store only a couple minutes later as i was unsure where the warranty and proof for the date of purchase in the box, and he aggressively snatched my bag and showed me On a receipt and threw towards me on the floor in such a rude manner when I just had a simple inquiry. I asked to have speak to his manager about his attitude, he said he was in a meeting but I should go ahead and complain as he said he doesn’t care, he had also told me to F-off under his breath as I was leaving the store, terrible customer service would not recommend to anyone expecting friendly staff

got my thirds done with Leah and she was amazing, so caring and made sure i was 100% happy with the placement before she did them. She also explained what she was doing at every stage to make sure i was comfortable being there. She was really chatty and friendly and my ears look amazing.

My partner bought me a new engagement ring from the Stockport branch and bought insurance with it. The girls in there were lovely and helpful. However, a stone had fallen out and there was a gap in the ring separate to other stone leaving a black hole in the ring. My ring was sent off for repair for a month and when it came back only the stone had been fixed. When I asked could I send it back off for repair the new store manager Lee was very belittling towards me. He proceeded to tell me and the sale advisor that he couldn’t see the issue until he got a magnifying glass to check the ring. He told me that the work needed to fix this issue would be a great deal and the cost would out weigh the price of the ring and would take a long time. I proceed to tell him I didn’t mind waiting and this is why we got insurance for the ring. He said it wouldn’t be beneficial or cost effective for H Samuel’s to fix the ring and it wasn’t “that bad” so did I really want the work done. I felt embarrassed because yes it wasn’t the most expensive ring however, it was the ring I loved and one we could afford. I feel like in this situation because my ring didn’t cost more than £1000 I was looked down upon by Lee. I will be taking my ring to a different store to get it repaired and honestly think if this is how a store manager is treating customers then who knows how he treats the staff. I really hope this is reviewed by someone higher and they bring back Tia as the store manager

It’s always great service at  HM Samuels and would totally recommend piercings there. Happy with the service and care my daughter received.

Excellent service today for ear piercing. Leah was very friendly and professional. Put at ease, explained the process well at each stage. Aftercare explained. Service with a smile. Would 100% recommend.

Very friendly staff made you feel at ease explained everything she was doing quick and painless ear piercing

Excellent service. My son George had his ear pierced by Leah sandell at your stockport branch he didn’t even flinch she was so professional and made the experience amazing says George

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Reviews, get directions and contact details for H.Samuel

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