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Reviews, get directions and contact details for Gunnislake Health Centre

Address: The Orchard, Gunnislake PL18 9JZ, UK
Phone: 01822 832641
State: Cornwall
City: Gunnislake
Zip Code: PL18 9JZ

opening times

Monday: 8:30 AM – 6:00 PM
Tuesday: 8:30 AM – 6:00 PM
Wednesday: 8:30 AM – 6:00 PM
Thursday: 8:30 AM – 6:00 PM
Friday: 8:30 AM – 6:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
Ever since covid came along, the whole health centre has gone to pot. You can’t get an appointment face to face for love nor money. The pharmacy is now useless, they ask you to allow 5 days to get repeat prescriptions which normally end up nearer two weeks. When you finely get your prescriptions there is always something missing.
This surgery put me on the Clinically Extremely Vulnerable to Covid list erroneously. They then did the same to my husband. They told neither of us they had done this. They shared my private email address to Cornwall Council and the DHSS without my consent. They shared my husband's mobile number without his consent. When I had Covid I had to fight to get any help. One time when I asked to speak to a doctor I found later I had been speaking to the pharmacist. This really impacted the course of my recovery. Although some of the staff are pleasant and even helpful, some are downright rude. Overall it is not a good place.
Always have to queue for prescriptions in all weathers.
The speed with which the pharmacy deal with ‘customers’ is ridiculously slow. Not sure what the issues are but having to wait 20 minutes in a queue outside the building on many occasions is not great. Please speed it up
Unbelievable poor service, turned up got 9 am appointment only to be told it was 12.57, went back at 11.57 only to told it had been cancelled due to me missing my text for blood tests, I showed the receptionist my phone showing all the texts from tamar valley health,and as she could see there wasn’t a text relating to blood test,and surely something as important as a blood test appointment via text can’t be good practice,and surely as we are in the middle of covid I can’t even believe there are no masks in the entrance hall the middle of a covid epidemic
Never had a bad experience, good doctors and nurses. They all are very polite and understanding 100% recommended.
Staff are brilliant, a safe and sanitary place.
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