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Reviews, get directions and contact details for Greggs

"Greggs is a British food to go brand, specialising in fresh bakes, sandwiches, hot drinks and sweet treats. Founded in 1939, Greggs started out selling eggs and yeast by pushbike, ten years later the first shop opened on Gosforth High Street, in Newcastle. Now, over 80 years later Greggs is a household name thanks to their tasty Sausage Rolls, Steak Bakes, Chicken Bakes, Doughnuts, Yum Yums and freshly ground Fairtrade Coffee. With shops across the UK, you're never far away from a Greggs. And with new offerings like Click + Collect and delivery to your door with Just Eat, it's never been easier to get your flakey fix. The Greggs App gives customers tasty rewards every time they shop. From sandwiches to sweet treats, hot drinks and bakes,..."
Address: 32 Market Square , Shipley BD18 3QJ, XWY, GB
Phone: 01274 599385
State: XWY
City: Shipley
Zip Code: BD18 3QJ


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Reviews
Usually it’s fine. It’s Greggs. Don’t appreciate having someone’s beard hair literally cooked into my pasty though. Noticed dough was soggy and undercooked before I noticed the hair.Food: 1/5
9:30am Wednesday. “Sorry we don’t have any bacon left” I thought I’ll just have a Latte “Sorry all our machines are down so we have no hot drinks” …….. hi ho… off to Wetherspoons we go. Changed to another company but still cheap refillable Lattes….Food: 4/5
They are always busy a good sign but the queue moves quickly. The staff are quick and friendly. There are only 4 x 2 person tables inside and 2 outside so it's not a place to sit for long. Good selection of cakes, sandwiches and warm snacks on offer. Hot and cold drinks.
Generally speaking Greggs is fine, but this last week or so has been disappointing. Staff are usually very good but, one too busy talking to the customer behind me, to get my order right and over charged me. Refunded the money, but I was given a hot chocolate instead of the cappuccino that I ordered. Had to throw it out and go get another one. Today, I was charged full price for another coffee, instead of getting the discount for taking my reusable cup! Might stop going to Greggs.
I was very impressed with how well organised they were in what is a fairly small outlet. The staff were friendly but efficient working together well to keep the line moving. This visit stood out from other Greggs outlets we frequent. We done to all the staff there.
Best Greggs in the country. The staff are really friendly and go out of their way to always provide excellent customer service and quality products. I’m never disappointed with the service or products from here. The staff are very accommodating if you have allergies which is excellent - even if they’re busy they will meet you’re dietary requirements. The shelves are always well stocked even though they are very busy likely due to them being so good! Highly recommend this Greggs - thank you so much to all of the staff at this branch for your hard work and kindness!
Greggs is the best place to come down to for a quick bite for lunch. I have been a returning customer of Greggs in Shipley for a couple years now and it has not disappointed me yet. I receive great customer service and find the food to be perfect in both portion size and presentation. Would love to return to Greggs for more wonderful experiences like these.
I have given this store a score of 2 stars, not because of the food as that was up to it's usual great standard. I was disgusted on the state of the store. The outside where the tables were, was full of wrappers and leftover food all over the floor, plus cigarette butt's. The inside was not much better, all of the tables were left dirty and people were having to wipe them off before they could sit down, plus the bin was overflowing. Come on Greggs, it only takes 2 minutes to wipe a table and remove rubbish. You could of had 5 stars.
Staff working on 25/08/23 refused hot drink on O2 priority Friday/Saturday- because it only stated free pasty or roll- but in terms and conditions- it also states “or any sized hot drink”. One of staff scanned voucher and stated it had expired- but hadn’t been used before. Staff have been working there a while so should know basic operating procedures of dealing with vouchers and what foods are included/not. We pay a lot of money to 02 on a monthly contract- to benefit from these perks and they are not free as such. I will be complaining to head office.
The sausage roll wasn't to bad, but the coffee has to be in the bottom 10% . I got there just after 9:30am the shop was a mess. Floor needed sweeping and a mop. The sandwich food fridge still had sandwiches and rolls from yesterday in it, and when they started filling it with today's food yesterday's just got pushed to the back
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