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Golden Cottage

  1. Goole
  2. Goole Chi̇nese

Reviews, get directions and contact details for Golden Cottage

Address: 2a Highbridge Howden, Goole DN14 7SU, ERY, GB
Phone: 01430 431919
State: ERY
City: Goole
Zip Code: DN14 7SU

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related searches: Golden Cottage Howden opening times, Golden Cottage menu Howden, Chinese Howden, Chinese Goole, The Golden Cottage Howden, Chinese Selby, Cottage Chinese restaurant, Chinese Takeaway Goole
Reviews
It's been a very long time since I've been to this restaurant. The place used to be thriving it was hard to get a booking. Today we were served with every hospitality at their disposal. The food was as good as I remember. But it's a crying shame that restaurants don't hold the appeal that they used to. We were the only ones in there the whole time. None of which is any fault of the restaurant. I will return. Lovely place.
Very average food but service is absolutely shocking. Aired ages for any orders taken. Asked to pay when popping outside between courses so we “don’t dine and dash” never been as insulted in my life. Payment up front if you have an issue with this, don’t be so rude and insulting in front of the entire restaurant! Young lad front of house needs to learn some hospitality basics. Will never return.
It takes a lot for me to write such a poor review, especially when the food was spot on. Sadly, the front of house staff could barely have been worse and cost them 5 stars. We booked a last-minute table for four people after a long day at work around 8:30, and arrived 15 minutes later. Unaware and quite surprised that they close so early on a Friday 9pm! as it usually the case to be serving until at least 10 pm for a dine in restaurant. It is understandable to internalise irritation when a booking comes so late. However, if you agree to the booking and the customer's money, you have to present yourself professionally to your diners. I say this as someone with 20 years combined hospitality and retail experience. What we experienced can only be described as a series of micro-aggressions that were in such plain sight. It made us all very uncomfortable. We got an opening remark of "well don't take too long, we're closing soon," which if said half jokingly, I'd be happy to ignore. The subsequent behaviour, though, was impossible to ignore. From loudly huffing and tearing a sheet off the order pad when we wanted to order 2 small starters, the server returning to serve our main with her coat on, to the group on the table opposite, making it quite plain that they were waiting for us to leave and that they were with the staff. I could not praise enough the chefs food, the dim sum was superb, the main was hot, and the portions were spot on. This is the only reason not to give 1 star. This has so much potential to be a great restaurant, and I am not the first to complain here about the waiting staff. We live in Goole and really wanted this to be a restaurant to return to. Frankly, I don't know if we ever will.
Absolutely in love with this food! The best Chinese I have ever had
Great food, great service but no ambiance, such a shame.
Excellent customer service and excellent food. Really enjoyed our night. Bare in mind my review of this place was 4 years ago. The food here used to be brilliant. Had a take away yesterday and it was horrible. Chicken and Sweetcorn Soup was thick. I mean really thick. Could stand up a Spoon in it. Hardly any King Prawns in my King Prawn and Ginger/Onion dish. Hardly any Meat in Meat dishes. Has someone else taken over this place? Because if you have, your food standards have gone right down Hill. I will not be ordering from here again until you get this place back to how it used to be like. Sorry but that meal I bought yesterday was not worth £73.....
Good food medium priced but opening hours are a little strange. Good service and don't usually need to book.
Very welcoming friendly staff, who are very efficient in what they do.Food: 5/5
Honestly you couldn’t find more useless staff if you tried. The lad who answers the phones got a chip on his shoulder they hardly ever get the order right, it’s a shame food is decent but honestly you’d struggle to find worse staff
was nice enough but wouldn't rush back . Although overall good night with friendsFood: 3/5
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