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Golden Charter

  1. Glasgow
  2. Bearsden Funeral Home

Reviews, get directions and contact details for Golden Charter

Golden Charter
Address: Canniesburn Gate 10 Canniesburn Dr, Bearsden, Glasgow G61 1BF, UK
Phone: 0800 111 4515
State: East Dunbartonshire
City: Glasgow
Zip Code: G61 1BF

opening times

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
Do not touch this company. Three times they did my plan incorrectly, they were argumentative when I told them I wanted to be buried not cremated, they insisted I asked for cremation. I actually felt because I was English I was treated differently. I might be wrong but they never have liked us. The left hand doesn’t know what the right is doing. Keep away from them. I have never written a bad review about a company before but they are bad.
7 years ago (07-04-2018)
I would recommend people to consider very carefully before signing up for any of Golden Charter's plans. The documentation is very misleading, and in my own personal experience my mother's recent funeral left us with a huge bill, for items which Golden Charter's sales 'pitch' at the time would have many thinking that the costs were covered for fundamental items such as cremation. On top of that, I experienced very little in support after putting my concerns to Golden Charter - they seem to take the money but then don't want to know afterwards. Please be very very careful with this organisation - the problems that they caused certainly soured my mothers funeral and my counter-claims are still ongoing.
7 years ago (28-03-2018)
My mother recently passed and i had no idea she had taken out a plan. They looked after everything, the only thing i had to do was turn up to the funeral. Brilliant company and saved me an awful lot of stress.
7 years ago (07-11-2017)
I would like to thank a team for support and a very good Organisation... My colleague recommended me Golden Charter and I would say this was a right decision to assign them for the service. I should say the price and support was really remarkable during the whole process...
7 years ago (02-10-2017)
My dad and stepmother took out a plan each with Golden Charter. The woman who first visited them filled out the questionnaire incorrectly and they had to ring the company several times to correct things. They did their will three times; first one was apparently a 'draft', though this wasn't made clear, second one was sent back to GC and they lost it, the third one they kept hold of. My stepmother recently died and I rang on my dad's behalf to make the last payment to Golden Charter so that the funeral arrangements could go ahead. The man who answered the phone was brusque (do they not receive training to deal with bereaved people?). He wanted to speak to my dad as it was his credit card, and when he did my dad got very upset, it wasn't made clear to him that it was only the direct debit that had been cancelled, not the whole policy ("So I've wasted all that money for nothing?"): and why is the direct debit immediately cancelled when somebody dies? This is not what recently bereaved people need! Other companies I've dealt with have been very considerate, given commiserations and dealt with the situation courteously, professionally, and with human kindness, but I haven't found this to be so with Golden Charter. Not impressed with them at all.
7 years ago (02-10-2017)
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