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Reviews, get directions and contact details for Giraffe Restaurant

Giraffe Restaurant
Address: Princesshay City Centre , Exeter EX4 3EB, DEV, GB
Phone: 01392 494222
State: DEV
City: Exeter
Zip Code: EX4 3EB


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Reviews
We popped in to ask if we could bring our little dog in and the friendly floor manager said yes of course. We happily went in and ordered. I had a katsu curry with Tofu- vegetarian, my wife had fish and chips, we had starters and drinks too. The service and food was fantastic.
Lovely atmosphere, friendly staff. Food absolutely amazing. Recommend the duck noodles, though all the food looks very tasty. Seating inside & out. Toilets available. Highly recommended.
Delicious lunch on a Tuesday. Tried the 50% off burger deal. The rodeo chicken was tasty and can be served naked with salad or with bun & fries. Service was good and staff friendly.
Best sweet potato fries I've ever had in my life. One of the best falafel burguers too
Lovely place, friendly staff, good range of food burgers, Asian cuisine and a few English dishes
Breakfast was great overall but the bacon was very hard, so left most of it. Food took over 40 mins to arrive, so we were given free drinks... We could tell it was busy, so weren't overly fussed. However, the way that the manager chose to treat/speak to the lovely members of staff was out of order. Our server unsure on her name was fantastic, and the way that he spoke to her was unacceptable even if she had done something wrong. I'd visit again, but maybe at a quieter time.
adequate, when you need to eat. convenient location and they serve quickly. food is ok but nothing special.
We ate here twice, mostly tapas and other side dishes. All very good. The staff was friendly and attentive. Interiors simple and clean. There was outdoor seating too, which we did not use but it was attractive enough.
Portions are quite small and as such are overpriced for what they are. Service could've been better, although I will give it to the staff that in my case it was a malfunction with some technology at their bar and beyond their control. Still a shock when we were hit with a surprise "service charge" when the bill came. You are told this is optional, but you wouldn't like to say to your server's face that you're not going to pay it, would you? Overall, I personally regretted the experience and would rather have eaten somewhere else.
Have tried this place a couple of times now and each time the service was awful. Final attempt today. We went in whilst it was about a quarter full. The menu was thrown onto the table as the waiter walked past. We were waiting for 10 minutes with no-one asking if ready to order. The waiter walked past twice as I tried to attract his attention to order and he deliberately avoided eye contact. Just a simple "we will be right with you" would have been polite. This was just the same as the previous visit. No sense of customer service on either occasion. Will certainly not give them a third chance. I had to give one star because negatives are not available
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