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Ghana High Commission

  1. London
  2. London Embassy

Reviews, get directions and contact details for Ghana High Commission

Ghana High Commission
Address: 104 Highgate Hl, London N6 5HE, UK
Phone: 020 3302 2288
State: Greater London
City: London
Zip Code: N6 5HE

opening times

Monday: 9:30 AM – 5:00 PM
Tuesday: 9:30 AM – 5:00 PM
Wednesday: 9:30 AM – 5:00 PM
Thursday: 9:30 AM – 5:00 PM
Friday: 9:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
I rarely leave reviews, but I really wanted to commend the Ghana High Commission for their outstanding efficiency and customer service.nnI recently applied for a visa for my daughter and unfortunately made a mistake by entering the wrong departure date. With only a few days remaining before our flight, I was very stressed and worried about getting the issue resolved in time.nnI called the High Commission first thing in the morning, and the staff were incredibly helpful, professional, and reassuring. They provided clear guidance on what I needed to do and helped ensure the issue was resolved very quickly.nnThe customer service I received was excellent from start to finish. The staff on the help desk were patient, understanding, and genuinely committed to helping. Thanks so much to everyone involved for turning what could have been a very stressful situation into a smooth and positive experience. Highly recommended.
Mixed feelings. As a whole I'm very grateful, I had an emergency and needed my passport back asap and this was sorted out for me, I was able to collect it the next day with my visa done!nnHowever, my review is 3 stars overall because was massively let down by some of the staff being extremely rude. Firstly the lady I spoke to over the phone was not helpful, was not listening to me, and was very aggressive in her language. If I had listened to her advice, I would never have been able to get my passport back. Thankfully I listened to my intuition that she was simply just not a very good member of staff, so I decided to show up in person the next morning. Unfortunately there was also a very aggressive and rude man at the desk here too.nnTwo members of staff were very kind and helpful to me, however. A big thank you to these two staff!nnAnother point to mention is that they do not give realistic timelines. I would have been perfectly happy to wait if I had been told honestly that it was going to be 4 hours upfront, instead of being told repeatedly it would just be 30 minutes, and then being shouted at and shooed away when I would politely check for any updates which by the way, I only checked for updates twice the entire 4 hours, despite being told it was only going to be 30 minutes both timesnnIf I had to give advice I would say just keep trying until you get a nice member of staff. And also whatever time frame they give you, multiply it by 8.
ZERO Star!nI attended the Ghana Card registration centre at the Ghana High Commission, Highgate, on Thursday 6 August 2026. I arrived at 12:03pm for my appointment and finally received my Ghana Card at 4:56pm almost 5 hours later!nThe main issue was a QR code/system problem. I had received two QR codes on 21 July and presented one, not realising two had been sent. During the process, my fingerprints, eye capture and photographs had to be repeated approximately 4–5 times! due to system issues.nnI understand that technical problems can happen, but the experience was made much more difficult by the lack of communication during the delay. There were no regular updates to explain what was happening or how long the process might take. I was unable to leave to get food because I was concerned about losing my place.nnI also noticed that other applicants appeared to experience similar QR code issues, suggesting this was not an isolated problem.nnThe staff eventually apologised when my Ghana Card was handed to me, which I appreciated, but after waiting almost five hours, the apology felt more like a formality than a genuine acknowledgement of the inconvenience caused.nnI hope this feedback encourages improvements in the system, communication with applicants, and the overall customer experience.
Arrive nice and early...doors open up at 0930....customer service was polite and professional.nnTickets are given out promptly at 0930 with a nice greeting.nnWaiting room chairs needs updating. However waiting room is nice, open and clean.
Four years ago, I applied for visas for a family trip to Ghana. The new online system was being rolled out and oh what a mess! It was total chaos to say the least. Now four years later, it's like dealing with a new embassy. First of all the phone lines are actually answered when you call and the respondents actually dealt with my queries efficiently. Next the online application process was seamless and everything went through perfectly. The final part was to send in my passport with the supporting documents. This is where I became nervous because four years ago people's passports were getting lost at the embassy or being sent to wrong addresses. It was stated online that once the documents and passports were received, the visa application would be processed and sent back to me within 5 days. I sent my documents off with great trepidation but to my utter surprise actually received it 4 days later. Amazing!!! I don't know what they're doing at the embassy now to bring about these changes but it's a revelation. Long may this continue. Well done to all who work at the embassy. Keep up the good work because this has been long overdue.
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Ghana High Commission map

Directions to Ghana High Commission with public transportation

Waterlow Parklauderdale House 40 meters
143
210
263
N271
Channing School 90 meters
143
210
263
N271
Cromwell Avenue (N6) 160 meters
W5
Highgate Hill Hornsey Lane 180 meters
143
210
263
N271
W5
Bisham Gardens 220 meters
143
210
263
N271

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