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Reviews, get directions and contact details for Genesis Crafty

Genesis Crafty
Address: 31 Aughrim Rd, Magherafelt BT45 6BB, UK
Phone: 028 7963 2465
State: Magherafelt
Zip Code: BT45 6BB


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Reviews
I have been buying these products for a long time and always very happy. Unfortunately though on this occasion I have been left very disappointed with The wee Soda purchased. Uncooked! as you can see from pics 3 out of 4 in packet still full of raw dough. How did these make it to packing? I would have emailed but no contact details were available on website.
Nothing worse when you really crave something and when you rush to tesco to buy your favourite bread to get it home and realise a Rat or some kind of creature has eaten some of it. What made my experience worse was the customer service I got when I returned this product. I honestly can say I've never been so in shock and disappointed in staff. To try turn it on me by asking why I didn't notice the product had been eaten by a creature ......like seriously. All I wanted was an apology
Terribly overpriced £3.95 for 9 fairy cakes with a bit of icing and horrible employers who do not follow fair practice, I hear they have just threatened an employee regarding his timekeeping when he has gone to hospital appointments concerning sever and life threatening disabilities, lucky the charge so much they might need it for a civil suit.
Genesis. In the beginning, Genesis products were a breath of fresh air to the bread eaters in Northern Ireland. I'm afraid that is no longer the case. Just this morning at 8-30 I bought a pack of 4 iced fingers and they were the worst I've ever had. The buns were roasted to within an inch of their life and to camouflage this, 5 millimetres of icing was laid on top. Come on guys, you can do better than this! I want to buy Local Products, but they need to be better than this.
No problems with products just them allowing drivers to bring home their 3.5 tonne delivery box vans to residential areas and parking them at my door not happy at all these commercial vehicles are too big for residential parking.
Sliced Oven Wheaten......I have never tasted anything that comes close to their wheaten....moist and not dried up....with a perfect flavor that no one else can match...in my opinion.Never ever change anything you put into it as its like a little bit of heaven with a cup of tea.
Just received a letter this morning relating to a complaint I made about pancakes I had purchased . I am very disappointed with the response . Explanation in detail about their quality controls & checks . Stated my complaint was : "An isolated incident & apology for inconvenience" "We hope all future purchases will be satisfactory" There wont be any more purchases No offer of refund or good will gesture . Not my idea if good customer service .
Excellent products and customer service, had a minor problem a few years ago with pancakes which they fixed. Just had some of their pancakes and they are now light and delicious . Well done on the new recipe.
I purchased 2 of the round soda on Friday last in Tesco they where very under cooked i rang the company to complain a very nice girl called Rachel expressed her apologies and promised to contact me back to date I haven't heard anything don't bother ringing this company they are not interested.
Great company. Staff are very dedicated to their jobs which has resulted in great food being produced. Best bakery!
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Reviews, get directions and contact details Genesis Crafty.

Magherafelt bakery

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