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Reviews, get directions and contact details for Galletly Tubbs

Address: 439 Great Western Rd, Glasgow G4 9JA, UK
Phone: 0141 357 1002
State: Glasgow City
City: Glasgow
Zip Code: G4 9JA


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Reviews
Have been meaning to leave a review about the appalling customer service here. I spent £250+ in this shop buying various items. Once home i noticed a crack in one of the decorative boxes and I called to inform them of this the same day. Due to weekend I wasn’t able to return items to the shop until Monday. I was served by a mature lady who was extremely rude and hostile about the return. She initially refused a refund and only offered an exchange - trying to con me into believing that I was legally not eligible for return of my money. Even more appalling was that her two assistants also waged in and decided to lecture me on how wrong I was expecting a refund. Made me feel like I was trying to steal money from them. Luckily I know my rights as a consumer and was able to stand my ground and wasn’t bullied into taking a credit note. What’s more pathetic that the item was only worth approx £38! I only shudder at the thought of the hassle of returning anything more substantial. Never experienced such hostile and aggressive service. Awful.
7 years ago (04-04-2018)
Great selection of one of gifts. Mirrors, lamps, soft furnishings, tables, art, and much more.
8 years ago (16-12-2017)
Great shop. Unusual items
8 years ago (03-12-2017)
Lots of unique pieces of home furnishings
8 years ago (22-10-2017)
Beautifully quirky
10 years ago (13-01-2016)
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