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GAIL's Bakery Gerrards Cross

  1. Gerrards Cross
  2. Gerrards Cross Bakery

Reviews, get directions and contact details for GAIL's Bakery Gerrards Cross

GAIL's Bakery Gerrards Cross
More than 30 types of bread are offered at this chain bakery serving coffee, breakfast and lunch.
Address: 9 Packhorse Rd, Gerrards Cross SL9 7QA, UK
Phone: 020 3848 9717
State: Buckinghamshire
City: Gerrards Cross
Zip Code: SL9 7QA

opening times

Monday: 7:00 AM – 5:30 PM
Tuesday: 7:00 AM – 5:30 PM
Wednesday: 7:00 AM – 5:30 PM
Thursday: 7:00 AM – 5:30 PM
Friday: 7:00 AM – 5:30 PM
Saturday: 7:00 AM – 5:30 PM
Sunday: 7:30 AM – 5:00 PM

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Reviews
There is no argument when it comes to good coffee Gail’s serves probably the best in the area, along with an array of pastries and fresh baked bread it is undoubtedly the best of them all, however time and time again I’ve come across one of their servers, I believe this to be the manager who is as miserable as it comes.nYes, I know it is tough to open so early in the morning, yes I know work is hard and one is probably not a people’s person, but you are hired to do a job and when you are charging those prices and when you are giving a service you need to do it with a BIG smile on your face no matter what.nIt is a customer facing role and specially the first contact some commuters or early risers have first thing in the morning.nI don’t want to be made feel guilty you are serving me, not do I care if there are two trays of pastries, I know what I want and I’m expecting it to be done in a friendly and pleasant manner.nVery disappointed with my visit this morning I hope as a business you take these reviews and comments seriously and train all your staff accordingly.nI have no complaints about the lady making the pastries she was very pleasant but you do need to do something about a person who clearly isn’t happy working there and she’s not afraid to make those feelings obvious to your paying customers.
Was sent a free cake voucher online, and although it was not initially accepted, the young gentleman decided to still accept the voucher, with great customer service and politeness despite my initial grumpiness. The staff are always friendly, the drinks and cakes are fresh and delicious, and the atmosphere is always perfect. Thanks so much.
Newly opened branch in Gerrards Cross. Fresh bread & sweet & savoury patties. Slightly higher premium prices but a good product. The cafe is a good size space & family friendly & a brighter decor than the Beconsfield branch. Warm inside & small of fresh bread & pastries. It was very busy when I went in but had only been open a few days. It is a bit of a pain to order warm food & have to wait for hot drinks further along the counter as if very busy & a longer wait your food becomes cold but staff are new & they were trying to take drinks over to people probably as extra busy as a new place in GX. They were giving free samples of a spinach & feta pastry - very nice & my friend & I were kindly given a complementary Xmas Cinnamon bun to share to try - if you like sweet treats it had very Christmassy flavours .There is a pay & display car park behind . I’m sure it will do well. My only complaint as very open & lots of hard surfaces is it was slightly noisy as sound & chatting bounced off all the surfaces but I’m sure that could be sorted. A nice addition to the street & very short stroll to the common, children’s playground & football pitches
Friendly staff, nice coffee with not-too-sweet almond croissant. Just what I was in the mood for.
The manager here the large dark haired woman needs to have more training in customer service or be replaced.nnA member of her staff made a mistake which I asked to be rectified, which the staff member agreed to. As they were doing it she overheard and went on the attack saying they weren’t going to do that, instead of understanding what had happened. When I explained she relented but didn’t apologise for being so rude.nnI have seen her be rude to customers before and I felt sorry for the people she then went on to serve as she was rude and short with them. Terrible customer service.
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GAIL's Bakery Gerrards Cross map

Directions to GAIL's Bakery Gerrards Cross with public transportation

The Packhorse PH 20 meters
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Gerrards Cross 230 meters
Chiltern Railways
Railway Station 300 meters
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107
Bulstrode Court 440 meters
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Bulstrode Court 470 meters
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