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Reviews, get directions and contact details for FWT Ltd

FWT Ltd
Address: Little Penarth, Chepstow NP16 6QQ, UK
Phone: 01600 860344
State: Monmouthshire
City: Chepstow
Zip Code: NP16 6QQ

opening times

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed


related searches: Fwt ltd chepstow contact number, Domestic spring water systems
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Reviews
Spent a lot of time discussing my requirements and was assured that I would be provided with something that would accommodate my requirements of a high flow rate. However when the equipment and staff arrived for the install I just got an off the shelf system screwed to a ply board which had smaller pipework than the rest of my house. When I challenged them about this saying it had to be a choke in the system, all they said was that if it doesn't work they'll look into it. I also paid full rate for a novice who didn't even know how to connect plastic pipework which meant there was a massive leak at installation and then another leak that had to be fixed a couple of weeks later. I got an off the shelf system when I was expecting something bespoke, I really wish I had gone somewhere else but these guys give a hard sell and call you almost daily to ask whether you've decided to go ahead. I went local and accepted a really high price (£3600 which they added to after the installation) for less than a day's work thinking I would get good customer service. I am really disappointed with the installation and the lack of customer service and haven't had the opportunity to test the system yet (it's in a conversion). Really worrying and stressful. My recommendation - go elsewhere.
8 years ago (02-10-2017)
Friendly staff and great prices on all water filtration equipment for your outdoor and indoor pools.
8 years ago (10-02-2017)
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