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Reviews, get directions and contact details for Furniture Village - Furniture Village Online

Furniture Village - Furniture Village Online
Address: Marston Gate, Brogborough, Bedford MK43 0YL, UK
Phone: 0800 804 8879
State: Central Bedfordshire
City: Bedford
Zip Code: MK43 0YL

opening times

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: Closed

Reviews
Told 9 weeks when ordered my furniture and it ended up being 16 weeks. Had to call customer services every week took 1 hour every time to get through. Didn’t like the attitude of the customer services, pretty much told I had to wait longer and shut up and be patient! Love the furniture but the customer services are poor to say the least!
I can't give this organisation even 1 star, but have no choice to post review.. Absolutely shocking service. Ordered 4 items totalling over £500 in their well advertised promotional offer in February21. Despite assurances on delivery within 30 days, one of the items, a lamp, has still not arrived. Countless phone calls and emails, long waiting times, repeat excuses. All they want to do is cancel the order and give a credit for the net £ less promotional discount. Repeat excuse is stock will be in next month, and repeat. The company is a con, stay away. I will never use this company again.
Avoid furniture village! Sat in and waited for a footstool that never arrived… no information no nothing from FV… spent over 50 minutes on hold and spoke to the most rude agent going who said it was never out for delivery…! I’d been given a tracking email so not sure what he was going on about! On hold for ages and achieved nothing… feeling very frustrated.nnTwo weeks later I get a call - footstool is ready for delivery… book another date and guess what! Footstool never turned up! Another day I’ve taken timenOff work… I am BEYOND cross. There’s zero communication from FV, their customer service is appalling. I’m never going to see my item so I’ve asked for a refund via online chat as I’ll be dammed if I’m sitting on hold for hours… bet I’ll be kept waiting a few months to see that money again!nFV take your money and leave you hanging. Buy your furniture elsewhere!!!
One of the Armchairs was damaged and two of the items had light coloured feet and other one had dark coloured feet and castor! !! We went into the CRoydon StorE and reported this and we await your action to correct these matters
I bought a lovely leather sofa a couple of weeks ago, Sunday afternoon. I received really fantastic customer service on the phone. Very nice young lady helped me. The next day I received a call to tell me my new sofa will be delivered on Wednesday that week . It’s fantastic, very comfortable and looks good.. I would also like to thank the young men who delivered and set it up for me. They were called Geoff and Stuart thanks a lot. I wanted to say how great the experience of buying with this company was. Again Thanks
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Directions to Furniture Village - Furniture Village Online with public transportation


Amazon Distribution Centre 160 meters
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Ridgmont Railway Station 440 meters
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