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Funky Monkey

  1. West Bromwich
  2. West Bromwich Cafes

Reviews, get directions and contact details for Funky Monkey

Funky Monkey
Address: Unit 26 Crones Linkway New Square Shopping Centre, West Bromwich B70 7PP, XWM, GB
Phone: 0121 525 9727
State: XWM
City: West Bromwich
Zip Code: B70 7PP

opening times

Monday: 09:30-18:00
Tuesday: 09:30-18:00
Wednesday: 09:30-18:00
Thursday: 09:30-18:00
Friday: 09:30-18:00
Saturday: 09:30-18:00
Sunday: 09:30-18:00

Update Info

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Reviews
We had a fabulous time celebrating our daughter’s birthday at Funky Monkeys in West Brom. Everything was so easy and all taken care of by the team there. We just turned up on the day and enjoyed the party! All the staff were warm and welcoming but a special mention to Mason who was a fabulous party host, making sure that everything was taken care of, ran smoothly and was all done with a lovely smile Thank you so much!
Nicely arranged and well managed by Kieran and Mira on May15th 2022 for my daughter’s birthday party with 17 kids following by birthday celebration, food and disco party. Kids love it and enjoyed a loads. Thanks again Kiren and Mira
Been coming here for 4 years now most weeks and it’s our favourite soft play. So clean, good food selection, nice area for adults to sit also. Staff are always friendly although they’ve obviously changed over the years they really know how to recruit good people because I’ve always been happy with the service. Reasonably priced for what you get, kids all ages have a great experience.
Excellent staff and great customer service. Really attentive, the Assistant Manager Laura. And also Jenna was very welcoming upon entry while Mason is always walking round making sure the place is clean and tidy in between, as they are all also serving customers. Great atmosphere and clean. Reasonable cheap prices. Me and my daughter love it here. Would recommend this place. And can’t wait for our next visit. .
My 5yo daughter was assaulted here by a boy yesterday, which has since been reported to the police. The boy was part of an organised party there 11.30 - 1pm 20/12/22, a bit older than my daughter in combat style tracksuit, hair shaved around the side with long braided bits on top. He was with his mother, and the whole group of them looked rough. I'd already told the group off for jumping on my daughter, no staff at any time seemed to ask this group to be more mindful even though their kids were climbing on top of things and being destructive. This one kid then pulled my daughter's trousers and pants down and tried to grab her. When I went back to speak to the staff they said they do occasionally have it with kids pulling other children's trousers down. This isn't acceptable. Granted it's parents responsibility to look after children, but the parents around there are awful not all obviously and appear happy to be raising the next generation of prison inmates. The venue still has a duty of care. It failed. My daughter really wanted her birthday party here next year now she's terrified of the place. If you have a daughter, stay well clear of here, it's not safe. UPDATE: So whilst the owner has responded, they have made no effort to contact me directly outside Google. To just say policies and procedures were followed isn't good enough especially when staff suggested other incidents occur here. I don't think they have taken this quite seriously enough. Business as usual, keep the money flowing. They could easily contact this family group and ban them. They could ask how my daughter is now. Instead they ask that I don't make comments about the awful boy that did this. Would you ask a grown woman who experienced the same thing by an adult male to be mindful of their attacker? This company only wants your money. They do not care about the safety of your child. If you care about your child stay well clear.
Was fine but there was older children in the toddler area making it impossible for toddlers to use. Only saw 2 staff members on a busy Saturday. There was a queue to get in and the girl serving food looked very stressed but was still smiling and polite.
Been coming here for years and my kids have always loved it. But the staff get worse and less caring. In a place you're trying to watch your child would prefer not to queue 10mins to get a bottle of pop! On a recent ocassion 2 parents got into an argument and nearly a fight... The staff did not nothing to stop it. No one around was going to get involved as you just don't in a place like west brom. I also witnessed kids wondering around lost, and the staff were just like oh right as long as we make sure they don't leave on their own all we can do...... Kinda appreciate if it wasn't for the fact your waiting 10mins for a drink!
Exceptional Staff, Great Party Venue, Yummy Food, 5* Service!! After my garden party plans for my daughter’s 5th birthday were cancelled at short notice due to bad weather, I gave Funky Monkeys a call to see if they could accommodate us instead. I was overwhelmed with how amazing the staff were in fitting us in and I'm so thankful that they pulled out all the stops to make sure it was a special birthday to remember! I cannot thank Laura and Mason enough for getting everything ready for us, there was nothing they weren't prepared to do to make the day perfect for my daughter. Access to the party room was all I was hoping for, but they had an amazing disco room which was a great surprise and the kids absolutely loved it! Food here is always great, it's all proper kids party type food that the children loved! Their hot chocolates are also delicious too! We have had membership with Funky Monkey's for ages as their soft play is brilliant and always clean. This was my first experience of a birthday at Funky Monkeys and would definitely recommend them! Thank you again Funky Monkey's!
Had a children's party at Funky Monkeys Excellent facilities and excellent service. Filip took care of everything for us. We didn't have to lift a finger while we there. Filip and the party girl leader want above and beyond to cater for our party. Filip is a credit to Funky Monkey
Booked over the phone for a birthday party for today for my 5 year old son. Booking process was simple, I felt like I was being annoying as I kept phoning up with questions before hand but the assistant manager was warm and friendly and wasn’t fazed by my annoyance. When arriving we were told that they were just finishing up a party that went over their time slot. This wasn’t a problem, the kids were occupied by the play area. Our party host Caitlin was very apologetic for not seeing to us sooner but like I said it wasn’t a problem and I didn’t complain. The children thoroughly enjoyed their time, loved the food and the disco. Although I think they were more excited by the superhero masks that were laid out on the table for them! Caitlin was amazing and kept checking in to make sure everything was ok, which it was. It’s good value for money, I’d have paid just as much if not more if I was doing it at home. Mason was also on hand to help out if needed. My son said he had an amazing birthday, and said he wanted to go back tomorrow! Thanks for making my sons day!
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