Frames Conservatories Direct

Reviews, get directions and contact details for Frames Conservatories Direct

Address: Unit 3 Barton Rd Retail Park, Barton Rd, Bury St Edmunds, Bury Saint Edmunds IP32 7BE, UK

Phone: 01284 799678

Website

State: Suffolk

City: Bury Saint Edmunds

Zip Code: IP32 7BE

opening times

Monday: 10:00 AM – 4:30 PM
Tuesday: 10:00 AM – 4:30 PM
Wednesday: 10:00 AM – 4:30 PM
Thursday: 10:00 AM – 4:30 PM
Friday: 10:00 AM – 4:30 PM
Saturday: 10:00 AM – 4:30 PM
Sunday: 10:00 AM – 1:00 PM

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Reviews

I have nothing but praise for the way the work was carried out to install new Windows and Doors, which is in direct contrast to some of the other reviews.  The work rate of the individuals who attended was first class and their attention to detail was second to none.  The installation was completed within the timescales planned once confirmation of an installation date had been agreed.  I've had a number of individuals visit the property since completion and without exception the comments have been extremely positive.  I would have no hesitation in recommending FCD and am sorry some others have not had a good experience.  I've had double glazing installed at a different property but they didn't achieve this high standard.  Well done to the FCD team.

 7 years ago (17-04-2018)

Very poor service. Came and fitted windows and front door, no restrictors on windows as requested and split spindle on door - we were told a problem in factory but they would bring them out tomorrow.

The next day they finished the job but restrictors were unavailable. A week or so later someone else comes out with the wrong ones and left. Today (another couple of weeks on) someone came and said he didn’t think he needed 8, luckily he did have just 8 and managed to do the job. Not the wonderful service we were promised - expected better.

 7 years ago (07-03-2018)

KEEP AWAY. DO NOT TRUST. I had such a terribly disappointing experience with this company. When we signed a contract for a conservatory we were promised it would have been done in 2 months. After 10 months we still could not use it because of the errors in planning/ install it. After a firy letters exchange we finally managed to make the company finish the job they promised and we asked for a discount, which was given to us. The hassle is totally not worth it. Keep away people, and do not trust them!

 7 years ago (05-10-2017)

Our existing wooden conservatory had developed serious rot and we realised that we would have to bite the bullet if we still wanted to enjoy the experience of 'being outside' but within a protective capsule!  As we had already had F & C supply our old conservatory with new patio doors and our daughter had her entire house windows and doors replaced we new that F & C would 'do a good job'.  We were not disappointed. What a stunning result. They even used the old patio doors (which were almost new)to reduce costs. After flooring and new lounge furniture it is now our Garden room. Thank you F & C for such a good job and thanks to your polite and professional workers.

 8 years ago (14-10-2016)

Always delighted with the products and the workmanship.  Great to have a local firm that you can rely on.

 9 years ago (13-02-2016)

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Reviews, get directions and contact details for Frames Conservatories Direct

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