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Reviews, get directions and contact details for Forest Surgery

Address: Bordon GU35 0XS, UK
State: Hampshire
City: Bordon
Zip Code: GU35 0XS


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Reviews
The people who work at the reception in this surgery need to go to work in the health club not in a surgery where people coming with some health issues. Very upset after visiting this place. If you are feeling not well you will feel much worse after talking to young receptionists who don't know what they are doing there.
Completely angry with the final service provided by this Gp. I called this morning for medical advice for a medical condition that I have had for years. And now it turns out that to be attended to first I have to fill out a questionnaire, which has not arrived and I have called and s twice to say so. And then maybe the doctor will contact. It is outrageous! Solution: My husband will lose a day of work so he can take me to the hospital and find out how long I will have to wait there for them to attend me and all this with our little girl waiting in the car with my husband. When with a urine xample at least we would leave doubts immediately and I could have antibiotics which is what they always send me.
I can say I've had excellent service at this practice. Always helpful from reception to doctors. Thank you
Went for a covid +flu jab 1st Oct 22. Well organised from the man in car park through the administration staff to the doctors and nurses giving the injection. This should be the way forward for local health care, congratulations on this innovation.
I am suffering from the viral infection from the last 3-4 days. I am not getting any sleep during the night hours due to a very nasty dry cough. I tried to book an appointment by phoning in the GP around 8:30 am yesterday. After 25 minutes waiting I was able to talk to someone . Explained what I was going through . I was told to expect a phone call from the practitioner in the afternoon. After 7 hours of long waiting , I received a phone call to just let me know they were fully booked for the day, so I should retry next day morning or go to Urgent care Petersfield. Anyway, I left for Petersfield right away and when I was half way through , I recieved another call to confirm I could come to the GP next day at 2:10pm Next day, I visited the GP at the given time and explained the pain I was going through: High fever, coughing every minute 24 hrs and a very sore throat. All I got from the practitioner that this is a viral infection. Try some honey and lemon and some Nasal spray from the Pharmacy. She didn’t even bother to write the name of the nasal spray on a piece of paper. A big chunk of my salary like many others go to the NHS , which is fine but the service they are providing now a days is terrible! I am not sure if I am expecting too much or what ?, but very very disappointed with the service! No one is prescribing me any cough suppressant that could help me with sleep or little more care! Really disappointed! Not sure if the management check these Google reviews and take some necessary steps to improve their services or I just wasted another 15 minutes typing my feedback
Unfortunately, emergency appointment system just does not work. 90 per cent of the time it cuts you straight off or says line not available. When you do get through you listen to an overly long message the it rings for 3 minutes and cuts you off. When you go in in person they tell you to go to Petersfield walk in centre 15 miles away.
Rang from 8 this morning took 159 times to get through it then rang for 23 mins only to be told all anointments are gone even though 111 stated i need to be seen ........ To come down tomorrow or ring again tomorrow to get the same Thing to happening . What happened to doctors who care ... And people with compassion so now in pain and have to wait another day .Its madness
Worst GP surgery I've ever dealt with, the reception team are toxic. Refusing to issue medication for a patient who just released from hospital. Horrible people who shouldn't be dealing with vulnerable people.
Tried to get an appointment having been suffering for 9 days but was told to go to the pharmacy. When I explained I had already gone to the pharmacy multiple times and asked again to get a GP appointment I was told I could only get a telephone call back in 3 days.
I think the team are doing their very best but the resource doesn't meet the demand & it's a horrible situation for patients & probably staff too. The team have all been lovely when we're gone in & I believe there is expansion planned
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