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Forbidden City

  1. Woking
  2. Woking Chinese

Reviews, get directions and contact details for Forbidden City

Forbidden City
Address: 17-19 The Broadway , Woking GU21 2DR, SRY, GB
Phone: 01483 480889
State: SRY
City: Woking
Zip Code: GU21 2DR

opening times

Monday: 12:00-14:00
Monday: 17:30-23:00
Tuesday: 12:00-14:00
Tuesday: 17:30-23:00
Wednesday: 12:00-14:30
Wednesday: 17:30-23:00
Thursday: 12:00-14:30

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Reviews
ABSOLUTE DISGUSTING FOOD, SERVICE and its got a 0* food hygiene rating yes ZERO! To start when we phoned to book table was put on hold for 5 mins then we asked to book a table n was rudely Told yes just come in n hung up n when we arrived we were Rudely ask if we had a booking?? we looked online at the restaurant’s website said it said £19.80 all u can eat when arrived the menu said £25.90 we questioned it and was told that’s price u want to eat? And the food was all Mostly disgusting some was inedible, the service was slow, rude and not friendly at all! and to top it off we checked their food hygiene rating n it was a ZERO, yes a ZERO we politely said at end of meal that the food was disgusting and poor service then showed them the Zero food hygiene rating saying this is unacceptable n they rudely just pulled card reader out n took my card off table n did the contactless payment n walked off n no thank you n got disgusting looks from all staff on way out, both of us preciously working in pubs/restaurant we were disgusted how we were treated and how they think it’s acceptable to treat customers this way
Probably the best chinese all you can eat, best part is that it's made to order not buffet style. The waiters could have been better though, and we tried two beef main courses and the beef tasted funny had a bit of a smell. However all the other dishes were great!
Decent but not the best Chinese dining in Surrey. There are more authentic choices around but Forbidden City is a good local choice.
Have been coming here for 15 years now, food is always great. But what really made it tonight was the lovely young man who served us, all of the female servers were quite abrupt and not very welcoming they kept lingering right by the side of the table whilst we were eating. But he was really friendly and amazing as a whole. The card machine was broken so we had to get cash out and had to use most of the cash we had so wasn’t able to give him the tip he deserved!
Awful hospitality. Waitress who couldn't even look at any of us, let alone crack a smile. Over priced food, which looked like it had been scraped off the three other customers plates. Serving staff 2 of them dressed in scruffy tshirts. Rushed to get rid of us, telling us kitchen was shut at 21.30, and then asking us to leave at 22.00. Truly have no idea how this place has stayed open for so long.
Incredibly expensive when not eating on an all you can eat night, the prices are purposefully left off the menu so you have no idea what your total will be and the portions are very small. We ended up paying an obscene amount for the quality and quantity of food in comparison to other restaurants in the area and even of the same standard in London.
Wonderful food! Excellent service!
Great food with an attentive team! The choices for appetisers and mains on the "all you can eat" menu enables you to try new flavours and dishes. Arrived hungry on a Sunday and felt satisfied leaving...always a treat going to Forbidden City...Oh a great atmosphere as well!
Excellent friendly service. Advised we may have to wait as the there was large party but there were no delays at all. Food really fresh, tasty, and tender meats. Will visit again
So this was a last resort as every where else was fully booked.. as per previous reviews service was dreadful, and took forever which for a couple that like to get in and eat and out as soon as poss was annoying. The food was very average and generally nothing great. But unlike previous reviews of poor service our night was capped off by the waitor and chef obviously having a full-on fight just inside the kitchen with who I can only assume was the owner fighting to keep the door closed and contain it within the kitchen. This provided for great amusement to the rest of the people within the restaurant. All-in-all I wont be returning and planning my night out a bit better so as not to experience this kind of evening once again..
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