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Reviews, get directions and contact details for Fitzwilliam Hotel Belfast

Fitzwilliam Hotel Belfast

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The Fitzwilliam Hotel. Wow, what a find. This is a 5 star hotel, carefully, thoughtfully, brilliantly designed. Walk in the door and find yourself smiling. Have you met the Sister? http://facebook.com/fitzwilliamdublin

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Address: 1-3 Great Victoria St, Belfast BT2 7BQ, UK
Phone: 028 9044 2080
State: Belfast
City: Belfast
Zip Code: BT2 7BQ


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Reviews
Very convenient hotel well placed.close to train station and at a walking distance of Queens University very friendly staff, breakfast is a delight but get bigger pain au chocolat ;- nBedrooms are well noise insulated and calm. Small attention in the bedroom is nice to seenYet, at least the bedroom I was in is missing like clothes hanger on the walls in the bathroom. A bit bizzare to have to let the clothes almost on the floor.nYet still a very good hotel
From the arrival the hotel met our expectations. The check in experience was seamless and the staff were so friendly. The room was an excellent size, bathroom was great with a walk in shower and a bath. The bed and pillows were so so comfy 100 out 100 for my sleep.nThe breakfast was excellent, lots of choice.nThe food on the bar was also excellent and the staff were so attentive.nWe will most definitely be returning the the Fitzwilliam
So impressed with this hotel. Staff are so friendly, rooms are clean and bed is very comfortable. It truly felt like home to us during our 3 nights. It was also a very reasonable price per night. Highly recommend!
Made to pay at front desk straight away, haven’t a clue how it’s a 5 star hotel, the “gym” isn’t a gym it’s the size of a box bed room and the highest weight is 8kg, the hotel room is tincy and the tv is out dated i was here 30 mins and asked for a refund on my 2 day stay and was rejected, i paid for a 5 star hotel with 5 star treatment I shouldn’t have to leave a 5 star hotel to go to a gym or watch a movie on my phone because the tv isn’t smart, id have no problem if it was a 4 star or less hotel but for the price and quality it does not align, on top of all this u have to pay seperately for parking at a 5 star hotel, zero attention to catering at all pure money grab, pure scam DO NOT BOOK THIS HOTEL READ THE REVIEWS FIRST waste of money there’s 10 time nicer hotels for half the money I only booked this hotel because of its false 5 star rating that it could be trusted for basic comfort, I’ve only been here a hour and I’m leaving and have to pay 675€ and cannot get a refund.
The place is nothing more than a 4 star. Stayed in numerous 5 star and this place does not compare, when I think of the previous service I've received in other hotels this hotel is by far the worst 5 star I've stayed in. The room was so small, I'd requested 2 twin beds and when we arrived it was set up as a double, granted that doesn't appear a big thing but for a 5 star you expect perfection. Had to request it be rectified, I also had to ask for our daily water to be provided as again this wasn't done. There was no concierge service when we arrived and the guy on the desk just took my name and gave me the key no explanation around restaurant times etc... the room we were in had zero view, we were overlooked by a brick wall. Just paid £18 for a shandy and 2 portions of extremely small chips/fries absolute rip off. There's nowhere in the bathroom to hang up your towel or clothes and the shower was obviously blocked as it took forever to drain. The only staff that smiled were the lovely ladies who attended to our room. Reception staff were extremely miserable. As you can tell I've not been impressed, yes I do have very high standards but so I should considering I'm paying my hard earned money for something that I should be receiving a top quality service. I'm pretty sure there's alot better 5 star in the city, which I intend to try next time. I'd go as far as saying I'm sure there's even 4 star hotels providing a better standard than the one we've revieved.
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