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Reviews, get directions and contact details for First Mortgage

First Mortgage
"Fee free mortgage advice from the top rated mortgage broker on Trustpilot with over 16,000 5 star reviews."
Address: Stirlingshire, 35 Vicar St, Falkirk FK1 1LL, UK
Phone: 01324 637370
State: Falkirk
City: Falkirk
Zip Code: FK1 1LL

opening times

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed


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Reviews
Our first fixed-rate mortgage was coming to an end in December 2022 with the interest rates rising, myself and wife thought now was a good time to start looking into re-mortgaging now, we didn't go through First Mortgages for our first mortgage but wish we had. Decided to pop into my local First Mortgages branch in Falkirk, not knowing what to expect as this was something new. On entering I met David Allan, who was warm and welcoming, a quick 10 minute chat about what I should expect and a proper appointment booked. David advised what documentation to bring along for our appointment and bring the wife with me. On the appointment, myself and wife met David again, who broke down every question we had, went through our documents. Shows us what deals we could get which were amazing to say the least. Walked out the meeting feeling like we won the lottery, saved us a lot of money over the years of our mortgage by taking TEN YEARS off our mortgage. One week later we met with David again, who secured our new fixed-rate mortgage and David passed all our information over to his colleague Joanne O'Connell. We never met Joanne, however she kept in contact via E-mail constantly, any updates she instantly let us know, a very hard working individual. David and Joanne are a great team and both worked tremendously hard but made it so simple and easy for me and my wife. In 5 years time, I will definitely be returning to First Mortgages in Falkirk to start the process of re-mortgaging again. Thank you so much David and Joanne.
We received fantastic service from David Allan at First Mortgages. David provided friendly and helpful service and was able to give us excellent professional advice. He was very knowledgable and found us the best deal for what we were looking for. Joanne O’Connell was extremely efficient with passing on all of the documentation we needed. We had an excellent experience from the team at the Falkirk branch who made the process easy and straight forward. We would highly recommend First Mortgages.
First mortgage was recommended to us by a work colleague. We received fantastic service from them. David Allan took care of our mortgage by providing a great service and giving us excellent professional advice. He was able to find us the best deal for what we were looking for and made sure we understood everything from start to finish. Joanne O’Connell was extremely efficient with dealing with the lender on our behalf, providing any information they required, whilst updating us until an offer was in place. We had an excellent experience at the Falkirk branch and would highly recommend First Mortgages.
Megan was recommended to me by a colleague in work. She was an absolute pleasure to deal with, she bent over backwards to arrange a meeting which suited my partner and I in such a short space of time. She went above and beyond to get what was best for us and also to make sure we understood everything from start to finish. Left no stone unturned and made what I thought would be a stressful experience an easy one. I couldn’t recommend her and Josh enough. Josh kept us up to date and at no point did I feel the need to contact them for updates. Great service great people.
Had a fantastic experience at first mortgage Falkirk from start to finish. Megan & Josh have been excellent in ensuring that I got the best available mortgage to me and kept me up to date and informed on every step of the process all the way through. Friendly and relaxed, I wouldn’t hesitate to use first mortgage again or recommend them to anyone. Thank you!
Megan was recommended to me by a friend, she was very professional and got me an appointment straight away, she explained the process and next steps to me from the start making the buying process as easy as possible for me. She was very proficient in explaining how everything works as well as recommending a good solicitor for me. Once my offer was accepted she quickly reached out to me again to make sure I'm okay and know what will happen next. At this stage i was introduced to Camryn who has went out her way to keep me updated on the progress of the purchase and my mortgage details. I honestly could not have asked for more from first mortgage. Customer service has been amazing and I am forever grateful. I would highly recommend first mortgage to anyone looking to buy their house.
Megan and Josh were fantastic throughout the whole mortgage process. From getting us a mortgage in principle in our initial meeting through to applying for the mortgage and showing us all of our options. Megan made what could have been a stressful experience, straightforward all the way through. We are now in our new home and couldn't be happier with the service received! Thank you :
David has been very helpful, informative and knowledgeable from start to finish, he is an asset to First Mortgage! Nothing has been too much trouble even dealing with our millions of questions!! and has guided us through the process with absolute ease. Can’t thank him and the team enough for what they do and we wouldn’t for a second hesitate to recommend him to friends and family
Excellent service from John and Joanne. We secured our mortgage swiftly - less than a week, and with knowledge that we had been well informed to make the best decision. Super attentive service! Would highly recommend. THANK YOU SO MUCH!
Despite my being a first time buyer from the first time I spoke to John I felt immediately at ease in my journey buying my first home. The staff are extremely professional and had the knowledge to answer any questions, of which I had many, almost as quickly as I could ask them. From the first meeting with John to then the frequent dialogue with Joanne keeping me up to date with my purchase throughout the process I couldn't recommend them any higher. Even when they were on holiday and when the dreaded Covid reared it's ugly head, the staff at the branch made sure that I was fully briefed on the happenings of my purchase and answered any of my ongoing tirade of questions.
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