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Reviews, get directions and contact details for First Direct Arena

First Direct Arena

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Official page for the 13,000 capacity super theatre, the first direct arena.

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Official page for the 13,000 capacity super theatre, the first direct arena. Like this page to get official updates from the most exciting arena in Europe!

Our box office hours are as follows:-
By phone (0844 248 1585) Monday-Sunday 8.00am-10.00pm.
Online: www.firstdirectarena.com
In Person: Visit first direct arena new on site Ticket Office. This is located to the left hand side of the main entrance doors at the venue, past the first direct bar. Opening hours are Monday-Friday 10.00am-5.00pm and Saturdays 10.00am-3.00pm, subject to change. The ticket office opens early on show nights and on sale days.

Address: Arena Way, Leeds LS2 8BY, UK
Phone: 0844 248 1585
moc.aneratceridtsrif@laicos
State: West Yorkshire
City: Leeds
Zip Code: LS2 8BY

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Reviews
Was so lovely to enjoy the amazing Hans Zimmer concert at this venue.nThe queue was massive long and was surprised how fast it took to get in. Thanks to such lovely Stuart efforts and organising.. try not take a long umbrella with you as I was asked to leave it at the door outside many bars selling drinks and food available inside. Sadly they need to add more toilets facilities, it's logic to have such massive amazing arena and just few toilets for massive number of ppl.nThe sound and light was very good.nThanks for hosting such an amazing concert and all the organisation...
Went to Wolf Alice yesterday at First Direct, staying in Black and white lounge.nStaff were incredibly vigilant on arrival, with multiple security checks in place, including scanners, ticket and wrist band checks. No queue on entrance and doors were open for the lounge a few minutes earlier than stated which was really good as it was raining.nThe lounge was fab, live music, comfy chairs, no queues for toilets, merch or drinks, really clean, definitely worth the upgrade.nStaff were incredibly friendly and helpful both in the lounge and the arena, using torches in dark areas and guiding people to seats, they were on the ball.nDrinks were very expensive.nOnly complaint is that given the price of the lounge, it would’ve been good for it to be open for a bit after the concert had finished to use toilets, but as soon as the encore was over it was shut.nArena area was mostly clean, seats comfortable with plenty of space so that nobody was touching shoulders. Leg room was very very tight, people struggled to get in and out of seats, even when people stood up to let them in.nWe were in section 215, which had a fabulous view despite being quite far away from the stage.nOverall it is a great arena and I would recommend it to anyone who asks.
Has been there for Simply Red concert. Well organised everything was on time. Not impressed with t- shirt prices but I think that maybe the band indication. Good acoustic. Overall good experience.
We went to see Simply Red in September. We paid £175 per head for the North Gallery. It was a mixed bag. The photos are what you see from where it is. If you have the choice between the back few rows that are high up and the gallery, take the latter. If the cost difference isn't huge. The view of the stage is unobstructed, but if you want to see the artist up close, you may want to avoid this. The description of it sells it as more of a suite or corporate box. It's not, you'll pass those on the way. It's essentially a self-contained, tiny corridor with around 15 barstools, each with limited space to move or dance.nThere is a dedicated waitress service, and she was lovely, although you receive one token each for a complimentary drink. I had a Diet Coke, which half-filled the glass. I inquired and was told they only served 330ml bottles of Coke, hence it was half full. It didn't look good and didn't sit well with us. Subsequently, 2 alcoholic drinks and the Coke cost me £23. The toilets are immediately outside, so instantly accessible. The kitchen apparently closed at 20:30 - it may not always be so - which seemed a bit like the DC. For about 10 - 15 max people, at least offer cold snacks or sandwiches. Maybe they do, but if so, we weren't told. The external entrance to the VIP area is clearly visible and well signposted, with a dedicated lift providing direct access upstairs. If the cost wasn't significantly higher than the high rows, we would use it again. Obviously, that's an individual judgement call.nOn the other hand, we felt somewhat short changed. There was certainly no wow factor. But it was ok.
Great british pub awards dinner held at this arena. The arena is very substandard. No toilets on the event floor level. Causing havoc for women in heels. Really poor toilets. Lights missing, door missing on the men's. These are basics. For am awards dinner you would expect a venue that is able to cope with a certain level of customer expectation. Security staff were very polite and ok point. If you are looking to host a formal dinner or expecting a women in heels and men who like lights and doors in toilets. This is not the venue for you.
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