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Reviews, get directions and contact details for Fencabs

"Taxi/airport runs/school runs/shopping trips/courier services/wedding transport"
Address: 56 Market St, Ely CB7 4LS, UK
Phone: 01353 669966
State: Cambridgeshire
City: Ely
Zip Code: CB7 4LS


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Reviews
Due to a train fault I had to get a taxi as a replacement for a journey that was over an hour. Dispatch was very quick and Simon was my driver. He was polite, friendly and despite the long drive the journey was pleasant. I would definitely recommend if you’re in Ely and need a taxi.
I cannot praise the two cab drivers I had today. I was very stressed taking my poorly cat to the vets. They were so kind and supportive when I was quite worried and anxious. They were more than on time and gave me time to get my cat ready, they made a very stressful day, way more bearable! They were both animal lovers which always makes good people. Very grateful for their incredible service, thank you!
Always amazing service always on time or even early. All the drivers are friendly and helpful. I can't recommend Fencabs more than I already do to everyone I know professional and prompt. What more could you ask for?
Super easy to book and really friendly staff. Reasonable prices too!
Danielle was very helpful on the phone when my daughter who was travelling alone got stuck in Ely as the train terminated there rather than go onto Norwich train station. A big thank you to her and to Christopher the taxi driver who got her back home safely without too much waiting about in Ely.
Great service used for both ways of our journey and drivers were on time, friendly and safe. Thank you very much would recommend
Agreed a taxi, 1 hour before its due to arrive they call me and double the price. Clearly running a scam... posting after reply...mistake or not, you don't change the price and double it an hour before someone is due to go to work. I'm pretty sure there's laws against misleading prices. I just hope plenty of people see this review and see what cowboys you are and avoid you like the plague. I hope you screwing me over for work has lost you business as you clearly don't care about anybody elses and referencing the the last review you received it's obviously not out of character at all for you to screw people over, it's obviously a common occourance
I ordered a cab from Fencabs yesterday for todat at 0520, it was a no show and had to drive myself to the station, this was after I had pre-paid. Totally unacceptable. Would not recommend if you have anxiety issues or need to get to a train station or airport on time.
Booked a taxi to Ely station today. I booked a few hours in advance and left myself with plenty of breathing room to catch my train before an onward connection and a flight. However, the taxi arrived 20 minutes late. While I was waiting, I tried calling the Fencabs office but the line would continually ring and then cut off. I only caught my train because the driver drove quickly, I ran like hell at the station, and the train left a minute late. I should note that the driver himself was very polite and drove well. He did everything he could to get me to the station on time and was only working with the job he'd been given. The delay appears to be the fault of the dispatchers at the Fencabs office. I understand that things can get busy, but in that case I'd expect the dispatchers to not accept a booking that they can't fulfil, or at least keep the customer updated about the ETA. It's a shame because I've used Fencabs a few times in the past, and they offer great prices and have nice drivers. But I won't be using them again when I'm in any kind of hurry.
Just had a cab to the station & they arrived on time & got me there quickly! What more can you ask from a taxi company Will definitely use again
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