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Farnell Land Rover Guiseley

  1. Leeds
  2. Guiseley Car Dealer

Reviews, get directions and contact details for Farnell Land Rover Guiseley

Farnell Land Rover Guiseley
"At Land Rover Guiseley, whatever you're looking for from your next vehicle, we're sure you'll find something you love, from the Range Rover Evoque to Range Rover Sport.Alongside the new Land Rover range, we offer a selection of Approved-Used vehicles which include 12 months free warranty. If you have any questions about a vehicle, would like to take a test drive, or want to find out more about the financing options we have available, then our friendly and knowledgeable team will be happy to help you out with whatever you need.At Land Rover Guiseley our technicians use the latest in diagnostic technology, and can carry out high quality Land Rover servicing, MOT, repairs, maintenance or spare parts installation with ease."
Address: Bradford Rd, Guiseley, Leeds LS20 8NJ, UK
Phone: 01943 581643
State: West Yorkshire
City: Leeds
Zip Code: LS20 8NJ

opening times

Monday: 8:00 AM – 6:30 PM
Tuesday: 8:00 AM – 6:30 PM
Wednesday: 8:00 AM – 6:30 PM
Thursday: 8:00 AM – 6:30 PM
Friday: 8:00 AM – 6:30 PM
Saturday: 8:00 AM – 6:00 PM
Sunday: 10:00 AM – 4:00 PM

Update Info

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Reviews
Review: Exceptional Service Experience at Land RovernnI recently took my Land Rover in for a service and was thoroughly impressed with the experience from start to finish. From the moment I arrived, I was greeted warmly by Sally on reception, whose friendly demeanor set the tone for the visit. She was efficient, attentive, and made the check-in process seamless.nnThe service team kept me updated throughout the day, ensuring I knew exactly what was happening with my vehicle. While waiting, I enjoyed a brilliant cup of coffee — a small detail, but one that makes a difference when you’re spending time at a dealership. The lounge was comfortable and welcoming, adding to the overall positive experience.nnI also noticed Michael, who works in the sales area, always smiling , His positive attitude added to the friendly atmosphere and made everyone feel more at ease, loved the Oasis singingnnA special mention must go to Hannah in sales, who took the time to chat with me about new models without any pressure to buy. Her enthusiasm and knowledge were evident, making the conversation engaging and informative. It’s rare to find a sales team member who balances professionalism and approachability so well.nnFinally, Becca’s assistance was invaluable. She went above and beyond to ensure all my questions were answered, and her proactive approach made me feel valued as a customer. Whether it was coordinating with the service team or helping me understand the next steps, Becca’s helpfulness stood out.nnOverall, the team’s dedication to top-notch service made what could have been a routine visit feel special. Highly recommend this Land Rover center for both servicing and sales support!nKind RegardsnAndrew
I’ve been a loyal customer of Vertu Land Rover Guiseley for years and have always received fantastic service.nnSally at the front desk is absolutely lovely—she greets you with the biggest smile, always so friendly, and genuinely can’t do enough to make you feel welcome.nnJake, my sales manager, consistently finds the best deals for me and keeps me updated on any upcoming events or special offers. He goes above and beyond to ensure handovers and communication are smooth. He truly looks after his customers!
Every experience I have had over the past 3 year with Land Rover Guiseley has been outstanding.nThis is my 3rd car from them and each time I have been treated in a way that makes me want to return to them. I am happy to drive the 60 miles to the dealership because I know I am received by friendly, knowledgeable and courteous people, irrespective of their role within the organisation.nNothing is too much trouble for the staff, who answer any questions I have and update me regularly on the progress of work being carried out on my cars and go out of their way to make sure I am comfortable while I am at the dealership.nI would certainly recommend this dealership to anyone.
I have been visiting Land Rover Guiseley for around 4 years to have our vehicle maintained.nnThe service provided is professional, efficient and of a high standardnnSally deserves a special mention. She usually greets me as I walk through the front door and is always helpful & courteous . She takes the lead to ensure that I am booked in with the service department without issue, and is more than happy to arrange a desk or office for me to work from should I need to stay on-site for a while.nShe keeps me topped up with ample refreshments whilst regularly updating me on the progress of the worksnnThe vehicles are always returned from the workshop in a clean & tidy condition
Had my car in for warranty work via Land Rover assist. And asked for an MOT while it was in as it would be more convenient for menDuring the “health check” video The mechanic commented that all the wipers were torn and needed replacing and my front tyres needed replacing as they were scrubbed and at 3.8mm just under 50%nUnder the car the mechanic commented that the ball joint covers were split and needed replacing, to be fair the video shows what appears to be a dark mark, but it’s not torn, or a hole in it and not an mot failurenThe lady on service explained that the car would fail the mot if the faults were not rectified at a cost of just under £1800 for tyres,ball joints and wipersnI explained that I had replaced the wipers only weeks ago and the tyres were perfectly fine,knowing 2 of the issues were incorrect I had shown the video to my local independent and he said he would need to look at the ball joints in person to assess themnI didn’t have the work done and a couple of hours after the leaving the dealership the car passed its mot without an advisory at my local independent. Wipers like new, no scrubbing on tyres and ball joints oknConcerned that someone vulnerable could end up paying for work that didn’t need doing I contacted head office who got back to me via Lee McDermot within 24hrs. But told me they had a “duty of care” and agreed with the technician about the ball joints, he did offer me a discount on the work that didn’t need doing!!!nI have replied to him 3 times asking him to explain how none of the issues showed up on a mot an hour or so after leaving the dealership, he won’t respond.nStaff on the service counter are very friendly and polite, but seem understaffed, leading to delays and not responding to calls for long periods of timenPre Covid it was a great dealership. It’s very poor now, and badly run, this is the second and last bad experience in a row I have had with themnVery disappointed in the dealership and response from head officennFollow up. Surprisingly never heard from the dealership management team, but did get a letter from head office saying they were unable to do anything about my complaint.nA week after my first review a friend took his e-pace here and was told it needed new tyres on the rear due to cracking in the the grooves despite doing less than 1000 miles and 2 months old the cracks seemed to have filled themselves on collectionnMy advice. Use a good local independent for JLR work
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