Expert Electrical Supplies Ltd

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About

Expert Electrical is a leading distributor of industrial electrical equipment. We specialize in the supply of Chint electrical circuit protection and low voltage motor control gear equipment.

Story

Welcome to Expert Electrical Supplies Ltd. We are a leading distributor of industrial electrical equipment. We specialize in the supply of Chint electrical circuit protection and low voltage motor control gear equipment. Based in Greater Manchester, we are one of Chint’s major stockists, offering excellent customer service and technical support. We offer a broad range of stock and are committed to expanding the portfolio of products available on this site. Many type of circuit breaker, contactor and relay are available for next day delivery. A variety of metal enclosure or plastic enclosure is currently in stock in Chint, Himel or Gewiss that are suitable for both indoor and outdoor use.

Products

Industrial electrical supplies including low voltage motor control gear

Address: 2 Buckley Rd, Rochdale OL12 9DG, UK

Phone: 01706 860011

Website

ku.oc.lacirtceletrepxe@selas

State: Greater Manchester

City: Rochdale

Zip Code: OL12 9DG

opening times

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 4:00 PM
Saturday: 8:00 AM – 12:00 PM
Sunday: Closed

Update Info

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Reviews

Excellent Customer Service Along With Many Different Styles Of Any Kind Of Working Garments .. It's Not Expensive At All And I Think Personally It's The Number 1 Shop For PPE .. You Can Get Personal Uniform Here Which Is Quite Cheap With Stitching Or Personalised Garments.. Any Kind Of PPE No Matter What Job It Is .. Boots Are The Best As They Have A Wide Range Of Selection With All Different Choices.. Number 1 In Rochdale

An excellent wholesaler, stock pretty much anything I’ll ever need and always deliver the next day. They’ve jumped through hoops to help me out many times in the past. Appreciate it guys!

Shocking service, kept getting an order wrong so many times, unable to follow simple instructions.  Had to chase up so many times to resolve. Had to chase up their goodwill gesture refund too, unbelievable.  Certainly won't be using again.

I've had 3 orders from here, and all have been great. Will order from here again in future.

Avoid at all costs - no option to award 0 stars.  Ordered and received 20 way consumer unit from "Expert" Electrical on 26 April.  Unable to complete the job it was bought for until 10 days ago due to heavy workload.  I removed the client's consumer unit and made preparations to install the 20 Way board.  Upon opening the box I immediately found a handwritten post-it-note saying "No Buz-Bar Pack", and sure enough there was no pack included.  I was not, therefore, able to complete the installation, and being a Saturday was told no replacement would be dispatched before Monday, with a Tuesday delivery at best, meaning I would have to schedule Wednesday for the installation. My clients were now potentially without power for 4 days.  I offered to install a temporary smaller board with key circuits energised, but understandably they were irate and wanted to book a hotel until the full installation was complete, with the intention of sending me the bill for their stay.  This has caused serious damage to my company's reputation with them and anyone they choose to relate the story too.  We always check deliveries against the original order when received, but I do not think it reasonable to expect to have to open every box and check that every item within each consumer unit has been correctly supplied. I can only assume that this post-it-note was written by one of their employees, or by a previous customer who returned the item. Either way it is totally unacceptable that the item was sent out.  I requested another board be dispatched at the first opportunity via next day delivery at no further cost, and I also requested to receive a phone call from someone in a senior management position to explain how this had happened and to offer assurances that this could not happen again if I were to order from them in the future.  No telephone call was received. The best they could muster was an email saying "Sorry for the inconvenience".  The board was sent I am told on Monday but did not arrive until Wednesday in the meantime I ordred other materials from other companies on the Monday and these arrived via DPD on the Tuesday - so not I believe an issue with DPD.  As a result I could not begin fitting the board until well into Wednesday and had to work into the early hours of Thursday to complete the job.  Appalling customer service / quality control - I will not be using this company again, will be relating the facts of this episode to all my contacts, and would urge you to avoid this company at all costs.  If I treated my customers with this contempt I would very soon be out of business.

Extremely happy with the lights and other fittings. Matthew was outstanding, giving very good advice and excellent service.

VERY SLOW DELIVERY! The website is NOT up to date. Often it will show products in stock when ACTUALLY they are NOT. They don't call you to tell you there will be a delay, they just send out parcels over a week late. Use CONSUMER UNIT WORLD instead!  DO NOT EXPECT TO RECEIVE GOODS IN A TIMELY MANNER

Absolutely fantastic service from the team, I found exactly what I was looking for when no one else had the part in stock or were trying to sell me th ewrong item.

Ordered item on the 9thApril, called today on the 19th no item in stock until the 31st of April but on website items where in stock at the time of ordering. Do not keep you updated. Asked for refund. Not good enough if you have booked jobs in.

Always helpful with delivery changes and prices very good compared to most other sellers

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