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Reviews, get directions and contact details for Exact Kitchens

Exact Kitchens
"We offer a full fitted bathroom and fitted kitchen design and installation services to customers across Essex. This includes tiling, electrics and building work."
Address: Corringham Rd, Stanford-le-Hope SS17 0BA, UK
Phone: 01375 403199
State: Essex
City: Stanford-le-Hope
Zip Code: SS17 0BA

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Reviews
This is the second time we have used Ultimate Choice Bathrooms. This time for conversion of a small bathroom into an accessible wet room photo attached. We are very happy from the original appointment for a quote right up to completion of the works. Honest and straightforward advice, punctual on everything and high quality work and finish. A special thanks to Graham who worked so hard and was a pleasure to have around. Really happy.Services: Install flooring
BEWARE: PLEASE READ: Ignore the web site, a small bathroom "we can easily do that in 5 days" took 11 days & was not Managed as Web Site states. They turn up anytime between 8am & 3.30pm, We had 2 water leaks, one really bad + a radiator leak, done by their 'best' plumber - 30 years with the company. Even asked for final payment BEFORE work was finished. What went wrong: 1: Drilled through pipe in Bathroom even though it was marked as pipe there, kitchen, including appliances flooded, told plumber, he did not even look to see the damage, but did turn water off. 2: Left with a dripping radiator overnight & at end of job. 3: No flushing toilet till day 5, which was then moved on day 11 which had asked not to be moved. 4: Wrong sink ordered. 5: No bathroom sink fitted till day 11. 6: Son fitted bathroom door on day 10 as we had people here on day 11 & wanted some privacy. 7: Was told on day 5 would be finished on day 6 not finished till day 11. 8: Did not turn up for 1st meeting at shop. 9: No itemised bill as promised. 10: Changed billing Friday before it was due to start on the Monday via email, no telephone call. 11. Workers asking us for work plan - which we did not have. 12: A garden over half full of rubbish left which I had to ask them to move. YOU DID KNOW EVERYTHING. We were advised to go to a small claims court & after what you have said perhaps we should. The death was after our bathroom was completed, so not even relevant. You make yourselves sound such a caring company, yet I have an email from you telling us that you sacked the boy whose Mum died. & in telling us things like this you go against the GDPR. You did come here twice, once - 3rd day - to drop a worker off, which you moaned about the full 5 minutes you were here because it was your day off & the 2nd time, 11th day, because I emailed which you 'did not get' again so I phoned to complain & you said you would be here in half an hour and 1.5 hours later you did turn up. I sent you photos along they way of the progress which you "did not receive". We went by your web site & what you said to us when you came to the house. Obviously both incorrect. I have attached photos of DAY 10 into a 5 DAY JOB decide for yourselves .. Oh and the hole in the floor was where your people had the extension lead running, so that piece was not even tiled properly & the leaking radiator we ended up getting British Gas in to sort out as both your plumbers fitted it & left us with it leaking BOTH times..... 48 days after start of work: The side panel has moved over an inch one side & the the other side is held on by mastic filler, there is no wooden frame behind the side panel to stop the movement, only the filler. You can't sit on the side of the bath because it moves. Even the filling around the window has all cracked now too. Take a look people and decide for yourselves how bad this company were....
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