Ernest Jones, Friargate

Reviews, get directions and contact details for Ernest Jones, Friargate

Address: 38 Friargate, Grimsby DN31 1QR, UK

Phone: 01472 346051

Website

State: North East Lincolnshire

City: Grimsby

Zip Code: DN31 1QR

opening times

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:30 PM
Sunday: 10:30 AM – 4:30 PM

Update Info

related searches: Ernest Jones Rings, Ernest Jones Watches, Ernest Jones Donegall Place, Belfast, Ernest Jones Necklace

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Reviews

Came in for advice about an issue with some jewellery I had bought from another branch. Was given half-interested advice and basically brushed off. Ended up injuring myself trying to follow this advice, so returned the item a few days later. I found the reception quite frosty and they didn't think to apologise for the inconvenience or the injury caused, and as I left the store I got grumpy stares from 3 of the women, which is not what I would expect from a high-end retailer at all. Yes, it's frustrating when you are dealing with a return but I'm still a customer and the customer experience should be just as excellent whether I'm returning something or spending money with you. Please improve your attitudes and learn to smile and be polite. I will be going elsewhere for future purchases.

 8 years ago (12-09-2017)

The staff in here could not be more helpful and polite, nothing was too much trouble for them and I was delighted with my purchase, will definitely be using them again. :)

 8 years ago (23-11-2017)

Bought an expensive watch a year ago which developed a fault , rang to ask about warranty to be told it will be a year and wont be covered , a call later to Tag i have been informed that its covered and has a 2 year warranty , Ernest Jones customer is a joke she had no interest in resolving the issue just getting me off the phone ....avoid

 8 years ago (30-10-2017)

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Ernest Jones, Friargate

Reviews, get directions and contact details for Ernest Jones, Friargate

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