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Reviews, get directions and contact details for Enterprise Rent-A-Car

Enterprise Rent-A-Car
Address: 107 Whitchurch Rd, Shrewsbury SY1 4EQ, UK
Phone: 01743 444777
State: Shropshire
City: Shrewsbury
Zip Code: SY1 4EQ

opening times

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed


related searches: Rental cars Shrewsbury, Car rental Shropshire, Car hire Shrewsbury railway station, Enterprise Car Club, Enterprise Car Hire Europe, Europcar Shrewsbury, Car hire Welshpool, Reserve Enterprise
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Reviews
Was provided with a courtesy car from Enterprise via Axa Insurance after someone damaged my car. Had to go out of my way to collect the vehicle myself, but the young lad who assisted was polite and friendly and advised they would collect when I was finished with it. On trying to arrange the collection they wanted me to return the car, which I refused due to other commitments, the the female on the phone advised they collect the car on this occasion and hung up on me. Poor customer service and won't be recommended by me to anyone in future.
7 years ago (30-04-2018)
Regular customer at the Shrewsbury branch. Always good relationship with staff even though they are often changed. Always helpful.
7 years ago (09-04-2018)
Useless! I rented a big box van complete with tail lift to use to move house with, i picked it up in the morning on moving day only to find that the tail lift was faulty and would not lower preventing access in to the rear of the van, i took it back to be told that there was nothing they could do and no vehicle they could replace it with not even a tiny van... all they could do is refund me but that took 3 days to come back in to my account, in the end i used bayfied vehicle hire, after explaining the situation that enterprise had left me in they went out of their way to track me down a replacement van within an hour and i was able to move house as planned, Bayfield were cheeper too! Enterprise will never see custom or recommendation from me again!
7 years ago (16-04-2018)
I was expecting to be picked up to collect the vehicle... but it was delivered to me!! An excellent surprise from friendly and professional staff.
7 years ago (17-04-2018)
I accidently left my luggage in the hired car ( Toyota CHR 2017) when the staff come to collect it at Mercedes dealer in Shrewsbury ( MacBook's laptop bag & waist held bag inside a shopping reusable bag). when I came to collect them from the hired car which was then returned to your Enterprise Shrewsbury base I was told that nothing found in the returned hired Toyota. I got them back only after I told your staff that I will be calling the police if I will not get my belongings back.
7 years ago (16-01-2018)
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