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Enterprise Rent-A-Car

  1. London

Reviews, get directions and contact details for Enterprise Rent-A-Car

Enterprise Rent-A-Car
Address: 139-151 Sydenham Rd, Lower Sydenham, London SE26 5HB, UK
Phone: 020 8676 9430
State: Greater London
City: London
Zip Code: SE26 5HB

opening times

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: Closed

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Reviews
Staff very unhelpful and appalling customer service. I was provided with misleading information by the stuff which resulted in a far more expensive service. When tried to understand the problem the manager and entire stuff were unhelpful. Definitely worth it to look around for a better car rental.
8 years ago (14-12-2017)
I went to enterprise sydenham Friday 02/02/2018 to pick up a courtesy car and the professionalism, politeness and attitude towards me was something that I haven't had in a long time. The two members of staff in particular were Roisin and Fehime. They were so Helpful and any questions i had they were able to answer it. On my arrival i was greeted in seconds and out of the showroom quickly and efficiently. I would 100% recommend anybody to use enterprise sydenham just based on this experience i have had. The attention to customer service level was top notch. Thank you for all your help Roisin and Fehime. The reason i am writing this is because i feel that staff members do not get enough praise for how well they work. They only receive negative comments and i would just like their work ethic to be highlighted. They are an asset to your team and should be rewarded. Thank you once again
7 years ago (10-02-2018)
Initially booking on line the application changed my pick up time from 9am to 12pm without notification before I paid which messed up my plans significantly. The Staff were helpful, but the van I had chosen in my booking was not the van I got. I ordered a short wheelbase transit type van but got a long wheelbase Renault van. This had consequences to my expense. Firstly it being more thirsty fuel wise so that cost me more. Secondly it was too long for me to park in my drive, with the consequence that the wing mirror was smashed off by a passing vehicle when it was parked outside my house overnight, causing me more expense as I had to pay the excess on the insurance. Overall I wasn't very happy with the outcome, as it cost me substantially more than it should have done, due to circumstances caused by deficiencies of the booking procedure, in that the van I booked wasn't the van I was supplied with, and no fault of my own.
8 years ago (08-11-2017)
Really nice and friendly staff. They even told us we could hire our van until the next morning as we were already paying until then but didn't realize we were dropping it off early, super helpful as they didn't have to tell us that. Thank you!
8 years ago (12-10-2017)
I thought the price was a little high and when ringing to extend my rental for another week I ask if I could have a better deal and was told "no". I would shop around next time. Had to wait a long time at the service desk to be seen as they seem to be short staffed. Lastly the car windscreen inside was very dirty and caused night glare.
8 years ago (02-08-2017)
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