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Enterprise Rent-A-Car

  1. Tamworth
  2. Fazeley Car Rental

Reviews, get directions and contact details for Enterprise Rent-A-Car

Enterprise Rent-A-Car
Address: 5 Tamworth Rd, Kingsbury, Fazeley, Tamworth B78 3RH, UK
Phone: 01827 302855
State: Staffordshire
City: Tamworth
Zip Code: B78 3RH

opening times

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

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Reviews
Having being unfortunate to have my misses car away for repair for the second time this year. The insurance arrange for us to have a courtesy car. Of which we had this ford fucus this time round. As per usual customer service is brilliant. Although I do wish the additional cover regarding the excess is covered by the insurance as standard but we will hopefully get that back as a part of the claim regarding additional expenses.nAs with our neighbour situation I'm not stumping up a damage bill if some unknown reason they decide to vandalize a car we don't own.nnAnyway car was amazing. I could not get the car infotainment to play music off my phone. As there is some block I discovered with it. I also pointed out two defects I found on the car from previous use. That someone had missed. But it's all rather minimal that did not affect us.nAnd I'm very impressed with the car. That I wanted to buy it or put a deposit on there if they come to sell it after 3/5 years of them having it.nHas completely changed my opinion on new cars as being an old school mechanic I'm not usually a fan of new vehicles. But every enterprise car I have had has been amazing.
I was initially a bit anxious after reading the one or other worrying review, so I took precautions by downloading a timestamp picture app to cover myself and paid for all the extras.nI had originally booked a small Vauxhall, but on the day of pick-up, I was offered a hybrid-tech car at no extra charge. To be honest, it felt like a bus to me — and the two screens inside gave me a serious panic attack, which is an understatement!nHowever, Jamie, the staff member who helped me, was amazing. He was so understanding of how overwhelmed I felt, and he patiently sat with me in the car, explaining all the tech and helping me get comfortable. After a little while, I was good to go and ended up driving it far and wide! The car was such a smooth ride — I would definitely recommend the Australe for long journeys.nWhen it came time to drop off the car, they checked it over and signed it off with no issues. Then, as a nice extra, Jamie was kind enough to drop me back home. Just two days later, I had my deposit refunded without any hassle.nOverall, it was a very positive experience, and I would definitely hire again from Enterprise. Great service and a smooth process all around! Thanks guys :
from start to finish it was very easy hiring a car from enterprise. i was expecting some hassle when dropping the car off but my garage said i could leave it there so that saved me time dropping it off at enterprise. i also absolutely loved the nissan Qashqai with its 360 cameras and wireless charging! i want to buy one now
DO NOT BOOK WITH THE TAMWORTH BRANCHnwhat sounds like a bunch of kids, management included unhelpful and un-sympatheticnBooked a rental and was told on day of collection car is unavailablenNow have to wait 10 days for refundnHoliday now has to be cancellednI’m not the first and i won’t be the last.
Easy to book online.nGreat customer service on collection and return.nVehicle was clean and in good condition, and did exactly what I needed.nOverall a great experience!nJust don't bother trying to phone them - they don't do phones!
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