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Elysium Kitchens

  1. Sheffield
  2. Dinnington Store
  3. Dinnington Furniture Store

Reviews, get directions and contact details for Elysium Kitchens

Elysium Kitchens
Address: Unit 5, Monksbridge Trading Estate, Outgang Ln, Dinnington, Sheffield S25 3QZ, UK
Phone: 01909 566888
State: South Yorkshire
City: Sheffield
Zip Code: S25 3QZ

opening times

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 9:00 AM – 4:30 PM
Sunday: Closed

Update Info

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Reviews
I haven’t written a critical review for a business before because I don’t like the whole idea and I think it promotes frivolous complaints and moaning about small details, but now I feel I have to. This review is based on our own experience and our own opinions. I realise that other reviewers may well have had a totally different experience: The service provided by Elysium was poor overall. This is not a good way to run a business. Prior to the installation of our kitchen the service we received was extremely good so we felt very positive. During the installation workmen regularly turned up at ten or eleven am, sometimes after lunch, and we were constantly having to ask who was coming and when. On one occasion the tiler and electrician turned up on the same day and obviously couldn’t work in the same space at the same time. The workmen were charming and friendly and we were friendly and as hospitable as we could be with a makeshift kitchen and a kettle, but they constantly groused to each other or on their phones about where they had to be and where they’d been sent and what they were doing. They did seem to keep getting sent to other jobs instead of ours. One gentleman in particular was truculent and felt quite at liberty to make negative comments about the job and our house and go on about the fact that he was leaving at a certain time regardless, as if he was doing us a favour by gracing us with his presence. The pendant light was installed in front of a cupboard door so that the door hit it when opened. The architraves and cornices were poorly aligned and the gaps filled with wax touch-up which soon fell out. One of the plinths was just standing loose and repeatedly fell underneath the units. The electrical supply inside the chimney of the extractor hood was left unsecured so that the wire and the switch-box fell down into the fan causing a terrible clatter. We arranged for the CDA engineer to come. He discovered the problem and advised that in his view this was either shoddy or perhaps forgetful workmanship. After about four months the freezer began to lean backwards and it appeared that the back feet had not been lowered to the ground to support the freezer. The steel plug-hole in the sink is off centre and slides around in its housing. The original plans showed the architrave running all the way across the tops of the units to the wall, instead there is a gap. The fridge door rubbed against the cupboard door next to it and this gradually became worse so that it began to squeak. Seven weeks after my initial e-mail Elysium sent a fitter to address five specific items I had asked them to rectify: The freezer, the plinth below it, the pendant light, the electrical supply falling into the extractor fan and the fridge door. They claimed that a fridge hinge had not been installed from the outset and that they would order an additional one. No hinge was forthcoming and no reply from Elysium either when I chased it up. Wren have now taken this on and sent a different fitter who informs me that the door was very badly installed, there are missing and broken screws, the bottom hinge was loose and the door has become warped. As a result Wren are sending a replacement door because the original is irretrievable. In the meantime it has been adjusted as best as can be and the feel of the door opening and shutting is now completely different. Elysium either don’t reply to e-mail or if they do they reply tardily. The overall impression is of a lackadaisical job that took way longer than it need have done, poor organisation and management and a disregard for customer care. EDIT FEB 2020 - The fitter provided by Wren has advised that the reason the fridge door fouls the adjacent cupboard door is because the end wall is not true and that a filler panel should have been fitted, as per the original plan by Wren, and that the only proper remedy would be to remove and refit that whole wall of the kitchen, including re-tiling. This was the panel that Elysium told us was not required and had been supplied in error. DOWN-GRADED TO ONE STAR
I recently had my kitchen completely re-fitted with Elysium. From start to finish, through from design to completion, every fine detail was cared for and with this being my first kitchen re-fit Elysium helped me with any questions or hard decision making I had and were very helpful. I would certainly recommend Elysium for any type of house project, I was extremely impressed and satisfied with their overall quality, customer service and keen eye for detail.
Had my kitchen and bi fold door fitted with this company and couldn't do enough for us each tradesman that came was polite and professional. Top job thank you
I had a kitchen fitted and a year later the extractor fan and oven are out of date.I have been told that they are old stock and parts are obsolete making them unusable.I contated Elysium who have never called back so now I have to purchase a new extractor fan.Poor service and for this I wouldnt recomnend.It may be a good price but no good if parts are obsolete.
Really nice company. Very helpful. Would highly recommend
Very helpful nd pleasant would recommend them to people
Really nice staff and quality products.
Repeatedly call and no-one gets back.
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Elysium Kitchens map

Directions to Elysium Kitchens with public transportation

Monks Bridge Road/Outgang Lane 160 meters
216
638
Church Lane/Monksbridge Road 320 meters
20
216
Rotherham Road - Meadow Street 400 meters
20
639
Monks Bridge Road - Rotherham Road 400 meters
20
638
Ivy Park Road 430 meters
20
639

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