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Reviews, get directions and contact details for Eldon Leisure Centre

Eldon Leisure Centre
"Located in the heart of Newcastle within the Eldon Square Shopping Centre, We boast a brilliant 8 lane bowling alley, fully licensed bar, pool tables, darts zone, games machines and much more!Next door to this we also have an amazing 2 story soft play for children up to the age of 8."
Address: High Friars , Newcastle NE1 7RA, XTW, GB
Phone: 0191 269 9200
State: XTW
City: Newcastle
Zip Code: NE1 7RA

opening times

Monday: 07:30-21:00
Tuesday: 07:30-21:00
Wednesday: 07:30-21:00
Thursday: 07:30-21:00
Friday: 07:30-20:00
Saturday: 09:00-18:00
Sunday: 09:00-18:00


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Reviews
Attended birthday party at Eldon square bowling. Good place for adults and children to enjoy. You have snacks and drinks over there.
Awful experience. Cancelled with no notice when we arrived. Staff rude and unhelpful. To get a refund you have to email someone, fill in an online form and then wait 14 days for someone to decide if you are eligible for them to give you your money back! Avoid!
Took my four year old cousin to the soft play - a little over £5 for an hour. It was a little pricey, but it felt relatively worth it. There are sections for younger children and older children, as well as a small footie court. My cousin was incredibly entertained, but I feel as though parents should be encouraged to watch their children. My cousin and other little girls were punched by older children repeatedly and the perpetrator’s parents did NOT even move a muscle!
Great experience for me and my family.Good food and the staff were very helpful .The venue was very clean and had a great atmosphere.
Poor quality gym. A large percentage of the equipment is broken, missing pieces, unsafe etc. Many staff frequently moody and passive aggressive. Demographic of the gym is a mix of old folks who like to use it as a social area and loud children. Cannot comment on the quality of the climbing wall etc as I've never used it, but given the fact that the other facilities are so poorly maintained, I don't think it will be a high standard. On the positive side it is cheap, however there are much better gyms in the area for similar prices.
Overall good customer service, no problems with the facilities. Could do with music throughout the centre changing rooms and corridors but satisfied. OH, and the student membership; AWESOME! Thank you for making it more affordable! Love it!
Bowling was awful!! It looks run down and the staff are not capable of a smile or say hi. The pins are attached to wires unlike the professional places and they're spread out so difficult to get a strike!
Long wait for bowling as 50% alleys was broken online booking not working and phone line just to answer phone .also disabled toilet out of order which has no warning that this is the case been an wheelchair user unable to use the other toilets as they was steps poorly designed lay out for wheelchair users would not recommend
Let's talk about spin classes. Firstly the complaint and the reason why I only rate it 3 stars...air conditioning. The spin room is huge, they have BRAND NEW bikes see below. The bikes are positioned in the corner by the mirror fine. The room has air conditioning 10 units apparently but the units by the bikes DON'T WORK. The rest of this big open space is nicely chilly but around the bikes there's a fug of hot sweaty people which isn't comfortable for classes. These problems have been reported but facilities staff don't seem to be doing anything about it. Which is a shame because here are all of the plus points about Spin classes at Eldon Leisure... 1.New bikes - very snazzy, much better than the previous bikes. Smooth gear change, easy to set up and nice computer to tell you how fast/far/long you've been riding. 2. Instructors Enkhe and Lisa are excellent, sessions are well thought out, the music is upbeat and appropriate I sometimes find myself singing along to them and the workouts are challenging, fun, technical and nackering! 3. The changing facilities in Eldon leisure are clean, with hot/cold showers which are reliable, hairdryer that is actually very good, £1/token lockers and plenty of space. 4.Staff on the reception desk are helpful, and friendly.
Mid food, mid drinks, mid experience over all. Two lanes broke and you can only pay your food by card. Not worth the 40£ for four people. Staff are really nice and helpful though.
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