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Reviews, get directions and contact details for E Jones (Ashton) Ltd

"Alex Jones Estate Agents are a local, independent estate agent who combine traditional estate agent values with a fresh, modern approach. Our service offers a unique mix of professional expertise with a personal touch that places our clients at the heart of everything we do.Made up of friends and family, our team share a passion for property and expert knowledge of the local area that allows us to provide the best possible service to home buyers, sellers, landlords and tenants at rates that beat online estate agents.We deal with Tameside and Gtr Manchester in all aspects of sales and lettings."
Address: Church St, Ashton-under-Lyne OL6 6XE, UK
Phone: 0161 330 1917
State: Greater Manchester
City: Ashton-under-Lyne
Zip Code: OL6 6XE

opening times

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
I compared a number of companies before deciding on Alex Jones Estate Agents and I'm really glad about my choice. For almost two years, Alex Jones Estate Agents have been managing my property for rental. The service I've received has impressed me immensely, in everything they have done, they have been diligent, kind and professional. The team clearly takes tremendous pride in their work, and I definitely felt valued as a customer. If you want 1st class service then look no further, you must contact Alex Jones Estate Agents.
First of all. Apologies for only writing this review now Alex Jones estate agent sold our property in October 2022. The market had dipped slightly but with their help and experience the team priced the property correctly and it did then sell. The sale was smooth and I was updated with phone calls and emails. Sometimes in life, you just need your handheld while you are busy living your life and Alex Jones estate agent did exactly that. Taking away any stress or worry they made what could have been a difficult time extremely easy. For this, I thank you and will always look to use you in the future and recommend you as I know you will deliver. Many thanks once again. 10/10
When viewing the property the agent was a male who was very knowledgable about the property and able to answer all questions asked. He was professional and polite. After our offer was accepted until completion we dealt with Lacey. Lacey has been great, really provided a personal experience, was understanding and assisted us with our sale by communicating with our agent. The communication was amazing and one I have never received before through an agent.
I tend to pester a lot, but every query I've had and every problem I've encountered has been addressed in a timely manner. Carl King is the agent who sold my partner and I the house. He is polite, very efficient and clearly good at his job thank you! I'd also like to mention Lacey and Alex who both helped me whenever Carl was unavailable. Oh and the guy who manages the phones on Saturdays... very nice and helpful .
I have used Alex Jones for a number of years, they have managed my rental properties and also sold property for me as well. By far the best estate agent I have ever dealt with, they always go the extra mile and I would never use any one else. 10/10
I am a landlord Alex Jones managed 2 properties for me. Alex Jones was doing full management for me at a cost of 7% of the rent. I used him from 2016 to 2021. I used him as he was recommended by my partner who was renting her old house. In total he found me 4 tenants. I left Alex Jones for a variety of reasons, in summary: -Proper records were not kept; when handing over the documents after I left him, there were no digital files, no work receipts and no copies of IDs for the tenants, only a plastic bag with a few paper sheets inside and the keys. -He did not provide any evidence of tenant vetting or credit checks, resulting in two tenancies which caused a lot of damage and did not pay rent. This was only saved by having a guarantor. One tenant was put in to a property who was unemployed, another did not pay for 12 months from moving in, another smashed the place up and was removed from the property by the police. The last tennant stored all the rubbish they had inside the property for 12 months, with rotting food, old nappies, which I then had to remove no inspection visits. -Proper inventories were not taken prior to a tenancy it was a basic tick box exercise with no photos. -The properties were seldom visited for periodic inspections, or to inspect maintenance work which had been billed for. -The maintenance requests got more and more frequent and more and more expensive. Initially he would take money directly from the rent without even informing me that work had been carried out. I would only find out when viewing the monthly statement. -He did not provide evidence of maintenance work on the properties which was claimed to have been performed, and then would re-bill for the same work months later. The work which was performed was extremely poor and expensive. Including, but not limited to: A replacement boiler which was fitted without a filter which then failed due to a damaged pump, within a few months, costing a further 500 pounds, and could not be claimed on the guarantee due to improper installation. Pointing to the rear of the property which was never finished. Most importantly an EICR electrical safety certificate was billed for and paid for but the work was never actually carried out. When I found this out, 6 months later after chasing, his response was that the tradesman he had contracted had not performed the work, and “now it was my problem”, even though I had paid for it. So, he stole money from me, which was never returned. The communication is not very professional, the phone is never answered, and tenants are ignored. The company seems to have no knowledge at all, of property maintenance and problem resolution, and not a lot of interest. His communication with me in the end was extremely arrogant, rude, childish. Not professional at all. In the beginning when the business concentrated on rental properties, it provided a better service. But as the business has moved on it now seems to be trying to move towards a standard estate agency, where of course the fees are much higher for a lot less work. So, if you use this guy for property management you will end up doing most of it yourself anyway, so why pay him?
I private rent a property through Alex jones and I can say I’ve never been more satisfied with any other letting agent. They’re very professional and always at hand when needed. Very helpful and friendly staff. I’m 1 year in with Alex Jones and can confirm if I was to ever move house I’d definitely stay with this letting agent! I’d 100% recommend them to anyone.
We sold our property through Alex Jones and couldn’t recommend them enough. They offered their experience and knowledge along the way, supporting us through our sale and ensuring we achieved the best offer
We listed our house for sale in April, just before the Easter holidays. 3 hours after it went live we had a diary full of viewings. After the initial round of viewings, our house was sold. The timing for us as a family could not have been better. We’ve been able to source a new school for the children and be able to move to our dream home. The care attention Alex Jones have given us has been remarkable. This is the first time we have ever moved home so you can imagine the whole process has been stressful for us as a family. Trying to understand all the procedures that come with a simultaneous buy and sell. Alex Jones have been there for us at every step of the journey. Offering support and guidance as our family moves. They helped us with contacts and information for our onwards journey and it’s a service we won’t forget. If we could give more than 5 stars we would. Fantastic service throughout.
Amazing service. Made our move from our first family house as easy as it could be. Always quick and clear with any responses. Couldn't recommend them enough!
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