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Reviews, get directions and contact details for DX Freight

DX Freight
Address: Colthrop Ln, Thatcham RG19 4NN, UK
Phone: 0333 241 5036
State: Berkshire
City: Thatcham
Zip Code: RG19 4NN

opening times

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 3:00 PM
Sunday: Closed

Reviews
Mobile tyre doctor providing mobile tyre fitting in Newbury DX.
DX delivered oak skirting & architrave propped outside in the heat & rain. Yet the driver claimed it was signed for & left safe. A TOTAL LIE. Anyone could have taken them & we'd have been none the wiser until we took our wheelie bin down to the gates for roadside collection! Not safe, not signed for. Driver unfit for secure deliveries. THE RESPONSE FROM DX SUGGESTING I CONTACT THEIR CUSTOMER SERVICES DEMONSTRATES HOW THATCHAM DEPOT DOESN'T GIVE A DAMN! IF THEY READ THEIR REVIEWS THEY WOULD SEE AN ENDEMIC PROBLEM YET THE THATCHAM MANAGEMENT DON'T TAKE OWNERSHIP THEY ARE INEPT.
Shit service. Lost my parcel and telling me that parcel has been delivered to different address just because they couldn’t find my home address. Such a lier staff.not helpfull. They need to improve their service. My parcel was quite expensive.
AVOID AVOID AVOIDnThe worst delivery. They didn't deliver on the right day, and on the phone, they said they couldn't help, even though I explained that I couldn't pick it up on another day. The customer service did not help, they said to wait for it to come and it will come. If not on another day, then every other day. How can you write one day of delivery and decide to deliver on another day, when you specifically take a day off to pick up your parcel and they tell you that they will deliver on another day? When you explain to them that no one will be at home and you will not take another day off to wait all day again, they say what do you want? We will not deliver to you today.nnWhat kind of attitude to customers? Why not help them and lie that they tried to deliver when they didn't even do it?
What a truly dreadful delivery company.nnEvery time I have ordered something and DX Delivery have been used as the courier they either:n1. Deliver smashed up goodsn2. Dump the goods in my front garden and disappear, signing them as delivered and acceptedn3. Don't bother knocking on my door or turning upnnDX also only tell you on the day of delivery that they will be delivering. They also fail to provide any reasonable way of requesting a change of date, or setting a safe spot should you not be in on the relevant date. What kind of a delivery company is this?nnGod knows why any company continues to use them as a courier, given their terrible service. You have one job, deliver a parcel from point A to point B, and do so with respect for the goods, and ensure it is delivered securely and properly, but somehow do exactly the opposite?nnI will be cancelling any orders I ever make again which use DX Delivery as I simply cannot be bothered to deal with their utter incompetence.
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West Berkshire Crematorium 450 meters
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