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DX Freight

  1. Norwich
  2. Thorpe St Andrew Storage

Reviews, get directions and contact details for DX Freight

Address: 7 Memorial Way Broadland Business Park, Norwich NR7 0WH, UK
State: Norfolk
City: Norwich
Zip Code: NR7 0WH

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Reviews
The tracking System was not accurate. I was waiting for an official document, I paid 17 pounds for next day delivery but I received 3 days after. Now that I received my item, instead of showing the late delivery as an evidence, the system says that "I have to rearrange the delivery since they missed me" according to it they had two redeliveries, which is not true. At least the courier man was kind. But I would never trust in this service.
Very bad service no one calling us and they are rescheduling the delivery without asking us. I am at home all day but they did not deliver the item. They are misleading us with their message. There is no proper tracking no proper number and email for the complaint. Useless service.
I had 3 messages to state my delivery would be between set times. However no delivery and only why to contact was via email. What rubbish I should have been at least informed of delay and given a new time or date. But I waited in all day and no apology . So disappointed . Phone number but it refers you to live chat that’s not working. The organisation feels so unprofessional.
Been emailed twice saying they attempted my delivery but there has been no attempt. No point in rebooking delivery when they DONT EVEN DELIVER. Worst delivery company I have ever dealt with and I still don’t have my parcel….
Delivery driver, excellent Ability to contact customer services bl**dy useless Changed delivery via company systems twice and both times acknowledged yet delivery still came when I did not want it. Yried calling and chat services and both have no answering at all In end tried twitter to get contact. Useless company supported by good delivery people
Very disappointed. Parcel was a day late, then delivered to wrong address. Spent an hour on phone before speaking to a representative, to find where parcel had been delivered. He had great delight in telling me I had gone through to wrong department, only to be put on hold again. After waiting on phone another half an hour, I gave up. There are other great delivery companies, unfortunately this is not one of them.
Item was due for delivery on a Friday, driver obviously decided he wanted to knock off early for the weekend despite being five mins away from property, depot rang to say traffic was bad and driver was not going to deliver. Next delivery available on the Tuesday. Horrific service.
Tracking website very good and delivery driver was very pleasant
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DX Freight map

Directions to DX Freight with public transportation

Old Chapel Way 360 meters
15
15A
Meridian Way 490 meters
14B
15
15A
15B

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