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Dunelm Wolverhampton

  1. Wolverhampton
  2. Wolverhampton Furniture Shops
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Reviews, get directions and contact details for Dunelm Wolverhampton

Dunelm Wolverhampton
"Dunelm has over 40 years of experience in helping people find the perfect homeware, furniture, bedding, curtains, kitchenware and so much more. At Dunelm Wolverhampton, we make things easy with thousands of products to choose from, all at great prices, and staff on-hand to offer expert advice should you need it, or you can pop into our Pausa coffee shop to treat yourself to a drink and a bite to eat. If you're in-store, we can help you shop our full online range for home delivery, or if you order online, you can collect at 180+ stores nationwide."
Address: Bilston Road , Wolverhampton WV2 2PY, XWM, GB
Phone: 01902 871806
State: XWM
City: Wolverhampton
Zip Code: WV2 2PY

opening times

Monday: 09:00-20:00
Tuesday: 09:00-20:00
Wednesday: 09:00-20:00
Thursday: 09:00-20:00
Friday: 09:00-20:00
Saturday: 09:00-18:00
Sunday: 11:00-17:00

Update Info

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Reviews
Friendly and helpful staff. Good variety of products. Cafe was nice but had a big queue. Some vegan options in cafe. Prices good.
Staff are shocking!!! Very poor customer service and zero professionalism. Like buses, none to be seen, then you find three together, but they 'can't do the job on that department' and you need to find another staff member. Sue was particularly rude. But not the only one.
Lovely store good range of quality homeware products, bedding, cushions, bathroom items, kitchenware, rugs, ornaments, washing lines, etc. Parking is available in the free car park. It is all on one level, so ideal for a wheelchair & disabled.
Very poor customer service and unprofessional management. Went to the store to return items. And staff member refused to refund and was very rude. Demanded to see the manager, and she, too, was unprofessional and rude and started arguing with me. Pointing out policies which are not clearly marked on their websites when u buy items online. Wanted to raise an official complaint, and rather than trying to discuss it, the manager pointed out a large board on the wall, wanting me to read it and than address it. Suggestion to Dunhelm Customer Director, Kelly Devine: Improve the following issues for management and staff training in stores: - Very poor customer service retraining needed - inadequate training product knowledge non-existent - unsupportive staff no proactive approach, lack of interest - inconsistent information lack of subject know-how - lack of follow-up to improve service
Went to the store today and found the disabled bays by the entrance to the store are no longer fit for purpose. They now have stainless steel posts around them , making it impossible to open the car door fully to allow disabled person to get out and get into wheelchair. Three out of four bays are no longer wider than normal bays. Inside store is a bit difficult in places where aisles are partially blocked with boxes and furniture,making wheelchair access difficult. Tried to ring store about this several times but nobody answers. Not impressed.
Large carpark including disabled. This store has a large selection of household goods which are all well laid out. The staff here are very friendly and helpful.There is also a nice restaurant located inside the store for refreshments. Most things you need for the house are available here
Has a wide variety of bedding , curtains , household goods, mirrors, rugs. There is also a resonable cafe. You can easily spend a couple of hours in here browsing for the home, for gifts , etc
I bought curtains and they turned out to be shorter than I expected. Staff I just dealt with were so rude, they wouldn’t accept it back due to the plastic being ripped. Even when I offered to leave the other one as I would have been exchanging, they were just quick to dismiss and just walked away
Quite place most of the time to shop. We generally don't find what we want, I believe options can in increased within a good price range. Low cost products looks cheap as well.
Large store with a decent sized carpark, located on a small retail site with other stores.
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