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Dr J W Crompton - Church Lane Surgery

  1. York
  2. Boroughbridge Doctor
  3. Boroughbridge Hospital

Reviews, get directions and contact details for Dr J W Crompton - Church Lane Surgery

Address: Church Lane Surgery, Church Ln, Boroughbridge, York YO51 9BD, UK
Phone: 01423 322309
State: North Yorkshire
City: York
Zip Code: YO51 9BD

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Reviews
My review stems from when the practice transitioned to the new online form system.nnSince this change, the quality of care I have received has deteriorated significantly. It often feels as though the forms I submit are not properly read or considered. When I do receive a response from a doctor, it frequently ignores the concerns I have raised in detail. On one occasion, I explicitly stated that I was worried about dying, yet this extremely serious statement was not addressed at all.nnThe lack of appropriate medical support is now having a detrimental effect on my mental health. I am beginning to feel hopeless about seeking treatment, as it seems that no matter how clearly or repeatedly I ask for help, I am not being heard.nnRecently, when I reached out to Church Lane surgery for help because the hospital was not responding to me, I was told by a doctor that I “just needed to advocate for myself more.” This response was deeply distressing. I have been trying to advocate for myself – submitting forms, following up, and explaining my situation – yet each attempt seems to result in being dismissed or ignored. Paradoxically, the more I try to advocate for myself, the less I feel listened to.nnThis situation has left me feeling abandoned by a system that is meant to provide care and support.nnThe only reason I don't give it a 1-star is that previously there have been a few doctors here who seem to care. For them, I have been grateful; however, the barriers to reaching them now seem impossible to scale.
I've been a patient with this surgery for 3 months now trying to get appointment to sort out my medicine and my carvascular disease. All I get is the prescription Clark they tell me to make appointment with the doctor but the receptionist tell me it's the prescription Clark that do the repeats. do any doctors actually work here because my life is going down the pan with this practice, and it's hard work trying to get my repeat medication. As they keep telling me I will not get anymore till I see a doctor as I'm a new patient 3 months and no help from them what so ever .time to move on. And go somewhere who carers worst doctors I've ever had.
Absolutely amazing staff. Always been taken care of, reassured all the time that they are there to support, both myself and my husband feel very well cared for, thank you to all staff at Church Lane Surgery
I have been with this practice for 12 years and have received brilliant prompt service from every employee, without exception. I think we are very lucky to have this service.nWhile GP services in other seem to be deteriorating, Church Lane hangs onto its High standards. Thank you Church Lane surgery.
After a phone call at 8am for a doctors appointment my wife got strait through and I was given an appointment for 9.10am that same morning. The doctor saw me on time and listened to my symptoms. He examined me, took my temperature and pulse reading and I produced a urine sample. He then took the time to go through my medical history on line. He prescribed me a course of treatment and discussed the next stage of my treatment. At the end I was waiting for my prescription from him when he smiled and said it's gone through to the Local Pharmacy. My first experience with the Church Lane surgery was outstanding. After moving from Kent where a face to face appointment with a doctor is now non existent I now feel that there is a system that does care for the elderly. After arriving at Boroughbridge Pharmacy I was greeted with smiles from the staff and soon had my prescription. What an uplift to my mood. Thank you to all involved.
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