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Domino's Pizza Group

  1. Blackwood
  2. Blackwood Pizza

Reviews, get directions and contact details for Domino's Pizza Group

Domino's Pizza Group
"Find a wide range of pizza for delivery with Domino’s at Blackwood. All our pizzas are made using 100% mozzarella, vine ripened tomatoes and our signature fresh dough."
Address: Blackwood Retail Park Unit 1 High Street , Blackwood NP12 1BA, CAY, GB
Phone: 01495 231133
State: CAY
City: Blackwood
Zip Code: NP12 1BA

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Reviews
Rang up domino's to make a order for collection, the person on the phone Dylan sounded like he was falling asleep on the phone couldn't hear a word he was saying, as if he couldn't be bothered to talk which was really rude, also according to him it was £5 extra over the phone so we did it by app in the end. Ordered 2 large pizzas and two sides, the pizzas were incorrect so we took them back and they offered to redo them for us, we sat in the car which was parked right outside the store window and waited with no fuss, while we waited Dylan was stood at the tills looking at us laughing, and saying something to another worker, once the order was cooked we took the pizzas to the car and checked them to make sure they were correct and while we was doing that Dylan clearly was finding it funny as he laughed and watched us check everything which was so disrespectful seeing as we are paying £40 for the food and wanted it to be to our liking! Don't know what he found funny about the matter seeing as he gave the impression that he didn't know how to do his job properly, stood picking his face and his back, not making any contribution to the establishment the whole 40 minutes we were there. If it wasn't for Dylans attitude and rudeness I wouldn't of wrote this review, unfortunately his customer service was absolutely disgusting and I hope to never see him behind the counter again avoiding the Blackwood store.
Terrible. Ordered for the first time in a wile and order was delivered. My 5 year old nephew could have done a better job pizza came as it had been fingered or tampered with across the base / center of the pizza and the garclic pizza was missing half its topping / cheese off the top. Is it that hard to make a pizza. Definitely need to sort this store out after all the reviews only if I seen them before. Will Never order again and I will sure be speaking to head office upon the poor customer service no apologise upon calling the shop. Would u like another one. No I do knot the first one was bad enough. Then a refund takes 3/5 working days what a joke let’s see if I get a refund only time will tell
Rude service from front of house, food was sub par, complained to corporate customer service because it would have been pointless calling back as the boy on the phone "dylan" was unnatentive and useless yawning and picking his neck and back at the front of the restaurant, had food remade because it was doused in sauce when I called through after ordering and asked it specifically to be a light portion, the meateor pizza does say in the details "a light portion" but wanted to make sure my pizza was what I wanted. The box boy on front of house was laughing and mocking me and my partner through the window as we left and the remade food was sub par. I've had nice food from this restaurant before, but the whole experience today was awful, won't return and am hoping for a refund.
Absolutely shocking, pizza took 30 minutes to arrive on a 4 minute ride and we had multiple items missing when it arrived. they took 45 minutes to get the missing items that we had originally ordered when we got the missing pizza it was black and as hard as a rock. Truly shocking, will not be ordering again.
Absolutely Shocking, picked up food my pizza was completely over cooked! Hard as a rock, wasn’t even in the right shape had Holes in it from where the dough was so thin I think a piece of hair was thicker than my pizza, my partners pizza was completely under cooked! Everything was raw to even the dough, pizza wasn’t even cut properly large pizza with only 5 slices?! Absolutely shocking will not be going there again! Don’t wasn’t your money.
Paid three pounds extra for a double base pizza as we like deep pan rather than thin, which was advertised as two pizza bases sandwiched together with an extra layer of pizza sauce and cheese in-between. The two bases were wafer thin, we've had tortilla wraps way thicker! Bases were also way overcooked and dry, and only had a small amount of strange, sticky, wet liquid cheese in-between and no sauce, tiny amount of pizza sauce on top, more horrible liquid cheese, and the entire pizza was dry, overcooked, tasteless and cold. As were the chicken strips and potato wedges. Probably not helped by the fact that for some time after our text to say delivery was on route to us, the delivery driver was still in Dominos car park when we checked the online tracker. Even the cookies which was always the best thing about Domino's in our opinion were terribly overcooked, burnt and dry. Wouldn't have been happy to pay £3 for this meal, let alone £30! Really disappointed and will not be ordering again.
Ordered online for in car collection so made sure I clicked on the link when I left home like it said to do to tell them I’m on my way, it said my order will ready and brought to the car when I arrive I waited 15 minutes no one came so went inside and expained I had ordered for in car collection and been outside waiting for 15 minutes and the boy says oh yeah here’s your order no apology or nothing…took it to the car and everything was cold What’s the point of them having in car collection when they have no intention of bringing it to your car whatsoever won’t be using domino’s Blackwood again
We don't have dominoes very often due to us just being out of the catchment area for delivery which is a good thing I suppose lol. Food is always fresh and tastes amazing
Pizza for whatever reason seemed hard as a rock. Whoever cut the pizza also needs to go back to school because they are nowhere near the same size as each other. There are other places to go and I'd recommend you look elsewhere.
After seeing all that went on at Caerphilly store, I was dubious about buying from here but the staff at this store were lovely and the service was great! Thank you
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