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Dolphin SA1 Hotel

  1. Swansea

Reviews, get directions and contact details for Dolphin SA1 Hotel

Dolphin SA1 Hotel
Address: Whitewalls, Swansea SA1 3AB, UK
Phone: 01792 650011
State: Swansea
City: Swansea
Zip Code: SA1 3AB

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews
Recently stayed here for a few days while visiting my daughter who is studying abroad. Great location, clean spacious room. Staff was very pleasant and friendly. Good value for money!Rooms: 4/5
In reality it took 30 days to get a £100 damage deposit refunded, despite being assured it would be 3-5 working days. The room we stayed in bared little resemblance to the pictures we had seen on the Internet. Our room was small with a small bathroom, the furniture was visibly dated with a drawer missing from the chest of drawers. There was no hair dryer in the room, something you find even in budget hotels these days. The view of Swansea we had anticipated was in fact a view of the roof of Swansea indoor Market. Despite reading that the rooms had noise insulation we were aware of constant sound from other rooms and corridors so I am not sure what they used for the insulation? THE REAL ANNOYANCE.. was the fact that we had to pay a £100 damage deposit, this I readily did as I dont generally damage other people's property. It was paid by debit card on the understanding that it would be repaid 3 to 5 working days after our departure. On day 6 I spoke to the Hotel Manager Craig who reassured me there was no problem with the refund and if I hadn't received it by the following Monday to call back and they would sort it out. The following Weds I called back as still no refund only to be told by reception that it was the fault of my bank, they gave me a code number to give to my bank to sort things out. My bank says the code is meaningless and I need to speak to the Dolphin Hotel!! Frankly I am to busy to running back and forth over the telephone. I have never been asked to pay a room deposit before and would advise anyone staying in this Hotel to pay by cash and insist on a refund when checking out.
Good location - nice and close to coach and train station and Swansea arena with plenty of eateries nearby. Check in and out is at the front desk, no automated/self check in. We, along with a few other guests, did have to wait a short while for a member of staff to come down to the desk when checking out which seemed a bit of an oversight. But he promptly apologised and all staff were perfectly friendly during our stay. Room was good, though there were no plug sockets by bed, only above desk on opposite side of room and the WiFi wasn't great. The view wasn't good but that's just luck of the draw I reckon. I did like the colour scheme of the room and the dark woods were very pleasant. Generally clean though did find a hair or two on shower wall and the rubber shower mat needs replacing, and perhaps some fresh grout could be appropriate. There was an electric kettle and tea/coffee things provided though one of the spoons was visibly dirty. There is a cafe/bar downstairs which seemed pleasant and bar is open 24 hours for guests.
I travelled to pick up my son from university, the rooms are ok, the service is fine. Location is great as you are in the city centre , so everything is at your fingertips.Rooms: 3/5
Me n my wife we spend two nights at this hotel room.. we both loved it.. clean room n nice view from windows. 100 percent recommended to everyone.. Rooms: Clean n lovely views.
Only popped in for a cuppa, but we stayed and had a toasted sandwich and a toasted teacake. Really nice lady at the counter who brought our order to the table. We will definitely call in weekly. Nice one. Fred
I really loved staying in this hotel. Cozy, warm rooms, helpful staff and well located hotel, it is good value for money. Definitely, I recommend this place!Rooms: 5/5
This is a very basic place, right in the town centre and great for moving about on foot. The rooms are clean, dated and my only issue is that the bathroom needs redoing It's okay for a night or twoRooms: 3/5
The hospitality was great they helped us resolve an issue pertaining to the security deposit. I am giving 3 stars because the carpet was not clean and the bathroom was also not that well maintained.
I give only one star for location, even hotel is located in middle of Swansea town centre, only because of the noise. Saturday night, so much people walking around and shouting.... can't sleep and can't close the windows,because that was one of this hot nights this summer.. early morning,around 5am,delivery van park right under our window : " lory reversing, lory reversing " omg !!!
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Dolphin SA1 Hotel map

Directions to Dolphin SA1 Hotel with public transportation

St Mary's Church 4 120 meters
28
St Mary's Church A 130 meters
111
24
26
A1
X26
St Mary's Church 2 130 meters
110
25
36
6
St Mary`s Church B 140 meters
30
35
54
Castle Square 150 meters
16
34

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