Dobsons Estate Agents Limited

Reviews, get directions and contact details for Dobsons Estate Agents Limited

Address: 1 Broadway, Ponteland, Newcastle upon Tyne NE20 9PW, UK

Phone: 01661 872111

Website

State: Northumberland

City: Newcastle upon Tyne

Zip Code: NE20 9PW

opening times

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 10:00 AM – 3:00 PM
Sunday: Closed

Update Info

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Reviews

I was a tenant via this letting agency for 18 months, while waiting to buy a new home, and had a series of negative experiences.nn1 The home I rented was in poor condition throughout.n2 The garden was overgrown and it was my responsibility to address upon moving in.n3 When I raised an issue with poor ventilation leading to mould in the bathroom, I was asked if I could just 'live with it' despite pointing out I had two young children.n4 A leaking roof took 2 months to repair.n5 A dryer took 2 months to replace.n6 It would take weeks for Dobson's to reply to e-mails, yet harassing e-mails for rent would be received several days before it was due despite the fact my direct debit was always scheduled for the same time every single monthn7 When I attempted to serve notice at the end of my tenancy, an attempt was made to 'haggle' me into staying longer.n8 Following moving out, the estate agent retains £1230 of my deposit and has failed to even reply to requests for its return.nnOverall, I would strongly avoid using Dobson's.

Experienced and knowledgeable, this firm knows  the local property market and offers a professional and accessible service .nStaff are  always  available for advice and keep fully up to date with the progress of your sale/purchase .

We decided to sell our bungalow  with a different estate agent and one week before contract signing the buyer dropped out. Not having moved for 37 years it was a distressing experience. We decided to move to a different estate agent....  Dobsons and found a totally different experience. All of the staff were available but Abigail Charlton was the agent asigned to us. She was polite, likeable but so professional....she was firmly in control of the situation at all times. I would recommend both Abigail and Dobsons Estate Agents Ltd.

We bought our new house through Dobsons recently and they were always at the end of the phone with a helpful update. Abigail was also very proactive in pushing the sale through and ensuring people in the chain knew the latest status. Well organised, friendly and professional.

Buying a house and selling one at the same time is never easy. We had lots of ups and downs including several occasions where the vendors threatened to put the house back on the market. Dobson's, and specifically, Abigail is the only reason we didn't lose the house. Communication was brilliant, she was always contactable, she worked for us and was empathetic throughout the difficulties caused mostly by inefficient solicitors! We would absolutely recommend Dobson's and know you'll be in safe hands with Abigail.

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Reviews, get directions and contact details for Dobsons Estate Agents Limited

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