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Didcot Health Centre

  1. Didcot
  2. Didcot Doctor

Reviews, get directions and contact details for Didcot Health Centre

Didcot Health Centre
"NHS General Practice"
Address: Britwell Rd, Didcot OX11 7JH, UK
Phone: 01235 512288
State: Oxfordshire
City: Didcot
Zip Code: OX11 7JH

opening times

Monday: 8:00 AM – 7:40 PM
Tuesday: 8:00 AM – 6:30 PM
Wednesday: 8:00 AM – 6:30 PM
Thursday: 8:00 AM – 7:40 PM
Friday: 8:00 AM – 6:30 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews
i don't even need to say anything. its a joke of a practice, no appointments, rude staff. Just close it down.nnEditing to reply.nThe introduction of this ridiculous phone first thing in the morning to fight for an appointment is your biggest downfall. Prior to this for non-emergencies you could phone up and book an appointment for 23 or four weeks time even. This means people could actually book an appointment. The way it is today means everybody calling at 8 o’clock in the morning regardless of the severity. Tried multiple times to get appointments and I’ve never been able to tell me to go online and use econsult, which is just as impossible to use and get an appointment. I’ve also been advised to book an appointment through your website which is an actual impossibility because the function is not there. It just seems that you want your patients to go away and not bother you.nI appreciate sometimes your reception Staff are not spoken to or treated with respect, but if I have shown them respect, I expect it backnI haven’t seen a doctor for a number of years now despite having at least two occasions where I really need one, I have a five-year-old and she has also needed Doctors several times and we’ve been left with the only option available to us of calling 111.nIt isn’t my problem that you are overrun nor is it my problem that you aren’t available other Doctors have implemented different ways of booking appointments which has worked. You just seem to continue to use the system where we all have to fight against each other for the slim chance of winning Doctors appointment .nIt’s equally frustrating when we visit the doctor surgery and firstly the waiting room appears to be full of fit and well people and secondly reception staff sat there ignoring the telephone ringing off the hooknIt’s absolutely shocking that in 2024 after paying taxes all my life I cannot get simple medical care that I rarely need.
Cannot fault Didcot health centre, receptionists always polite and attentive. Drs Incredibly compassionate and helpful. Nurses are always kind, caring and understanding. And the paramedics are incredible, my children and I have had the best care from the paramedics, they are both so lovely, always willing to go out if their way to help you, they will do anything for anyone. Highly recommend and even though they are so busy they are always there to provide the best care to the patients.
The three stars are for the fact that when I have been able to see someone the practioners never a GP - in all my appointments I have not actually been able to see a GP have been knowledgeable and helpful. Staff on reception are nice and polite but clearly working in very difficult circumstances. The system for booking appointments is beyond frustrating. Today I made over 130 consecutive calls from 8.30am onwards. 129 of those the line was engaged. When I finally got through to a queue 25 minutes later I was 12th in the queue. After waiting a further 20 minutes I spoke to a nice lady on reception who said that only emergency appointments were left. I have spent nearly an hour on the phone to be no further forward. Fortunately my condition is not acute but I worry for people who are not nimble or well enough to frantically make 120 calls in a row on repeated days. The people are nice but the system is madness. I am back at work next week and not sure how I can continue to make these calls to no avail.
Absolutely waste of spacenYou can't phone a Doctor can't see a Doctor!nUnless you are willing to stand outside at 8am to get an appointment for Dr call. Some of the receptionist are really nice but some are very rude with a I'm busy and in charge Attitude. Best Dr is Dr Telford listens to what your problem is...unfortunatly by the time you get an appointment. Something else has gone wrong. I know how busy they are ,but need to sort out bad receptionists.
Excellent people working together in a team. A very clean place with a very nice atmosphere too. All questions are taken seriously and doctors respond fast and very professional. Reception staff are very kind with lots of patience and know how. Nurses are hard working and have good communication skills. I highly recommend this health centre.
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